Unit 201 Manage own performance in a business environment 1.1 Outline guidelines‚ procedures codes of practice relevant to personal work There are a number of guidelines and procedures in place to enable me to do my job not only to the best of my ability but in a professional manner. Whilst on the reception area‚ there are procedures that need to be followed relating to various aspects of the job including correct procedures to greet visitors‚ answer the telephone‚ dealing with incoming and outgoing
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Use Office Equipment Outcome 1: Know about different types of office equipment and its uses. 1.1: Identify different types of equipment and their uses. Telephone – Used to make and receive inbound/outbound calls. Franking Machine – Used to price outgoing mail Printer – Used to print documents Scanner – Used to scan documents to a user Computer – Mainly used for Microsoft applications‚ email and the internet Shredder – Used to shred private and confidential documents that may not be used by
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1.2. Your relationship with others 1.2.1 Know your responsibilities to the individuals you support 1.2.2 Understand how your relationship with individuals must be different from your personal relationships outside of work 1.3. Working in ways that have been agreed with your employer 1.3.1 Understand your employment rights and responsibilities 1.3.2 Be aware of the aims‚ objectives and values of the service in which you work 1.3.3 Understand why it is important to work in ways that are agreed
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1.1 - Identify different types of equipment and their uses The different types of equipment in the office are computer‚ fax machine‚ franking machine‚ photocopier‚ printer and scanner. The computer is used for the internet to find out needed information or emails. Work is also completed using Microsoft programs. The fax machine is used to send copies of documents or important information to other businesses. The franking machine prints postage stamps onto envelopes or stickers that
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Task A Ai Working relationship x Personal relationship 1) Working relationship is a relationship where I spend time with my coworker and client together at work‚ but I have little or no contact out of working hours. It’s strictly professional. A personal relationship is one where my personal life and extra activities and social life are involved. 2) Working relationship does not allow arguing‚ accepting differences‚ discussing interest and personal life’s problem between participants
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T/601/5317 – Thomas Evans It is important to understand a service user as an individual with different skill sets and dislikes so you can get a good idea of how the autistic service user lives his/her life. For example an autistic individual may has sensory issues with noise so you would avoid supporting him/her to a concert and redirect and suggest supporting them with another activity such as a walk in the country side. Finding out what a service user likes and dislikes are important to keep
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Reanna Gallagher BMC121336065 Sara Dudley Unit 3: Health‚ Safety and Security ‘Carry out a risk assessment in a health and social care setting. Assess hazards and make recommendations to minimise risks.’ Hospital Activity Hazard Likelihood Severity Controls. How can these hazards be avoided Cooking/ food preparation Someone could cut themselves whilst cutting veg. 2 1 To avoid injuries all staff should be properly trained on how to use the equipment appropriately and how to deal with an injury
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Unit 3: Health & Safety in the Health & Social Care Workplace The Impact of Health & Safety Requirements on Customers Steph Homer 1 Risk Assessment: ‘A systematic process of evaluating the potential risks that may be involved in a projected activity or undertaking’ - (Oxforddictionaries.com‚ 2014) 2 Risk Assessment Potential Risk or Hazard Who may be effected? Degree of risk Control Measures required (i.e to reduce/eliminate risk. Action Taken Safe and secure access (location of key
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PSY 303 Week 4 DQ 1 Controversy- Culturally Bound Syndromes and Symptoms Visit Our Website: http://www.supportonlineexam.com Email Us : supp.onlineexam@gmail.com Download here: http://www.supportonlineexam.com/product/psy-303-week-4-dq-1-controversy-culturally-bound-syndromes-and-symptoms Controversy: Culturally Bound Syndromes and Symptoms You must successfully complete the “Dissociative‚ Somatic Symptom‚ Schizophrenia‚ and Neurocognitive Disorders” quiz before you will be
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1. Draw and label a diagram of a shoulder joint. LO 1.1 2. Describe the impact of specific conditions on the correct moving and positioning of an individual? LO 1.2 Many individuals who use health and social care services need help and support to move and change position.Organisations that provide support in this way are obliged to have in place procedures and agreed ways of working that describes exactly how each manoeuvre be carried out. 3. What health and safety factors have
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