1.1 Within my role as assistant manager I communicate with many different groups and individuals on a daily basis. Groups and Individuals I come across on a daily basis are the client‚ their relatives‚ GPs‚ Community nursing team‚ sales reps‚ pharmacists and my colleagues. When communicating there is a need for use of a various communication skills these are all dependent on the position of the individual and the context of the communication taking place. The identification of this is important
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Task 4 The Data Protection Act 1998: The Data Protection Act is made for the safety of people’s personal information‚ this means that ecommerce businesses or businesses as normal must keep their customers information safe and not use it for wrong reasons such as sharing their personal information. So this means that this rule must also go with West London Watches‚ they must follow this rule to. Businesses and organisations are allowed to use their customers information is some ways but there are
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TDA 2.2 Safeguarding the welfare of children and young people Different agencies involved in safeguarding the welfare of children and young people and their roles: • Local safeguarding children board- they look into the death of children who have been abused or neglected. And how different professionals/agencies have dealt with it. • General practitioner- Can refer to necessary agencies i.e. social services/police and they provide a report for child protection conference. • National society for
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201 Introduction to communication in Health and Social care Outcome 1 1. Identify reasons why people communicate. A. People communicate in order to express themselves; their needs‚ wants‚ ideas‚ likes and dislikes etc. People also communicate for social reasons; talking to friends/family‚ or to express emotions such as anger‚ pain‚ frustration‚ happiness excitement etc. Communication is used to pass informtion on to other parties‚ so knowladge of a subject/person can be improved
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SHC 31: Promote communication in health‚ social care or childrens and young peoples settings 1. Understand why effective communication is important in the work setting 1.1 * To express needs; to share ideas and information; to reassure; to express feelings; to build relationships; socialize; to ask questions; to share experiences. * People communicate in order to establish and maintain relationships with others‚ to give and receive information and instructions‚ to understand and be
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Unit: Store and Retrieve Information Learning Outcome 1: Understand processes and procedures for storing and retrieving information 1.1 - Explain the purpose of storing and retrieving required information The main purpose of storing information is for easy retrieval in the future when it is required. Storing certain information may be part of company policy. There will be procedures in place in order to make sure files are stored correctly and in line with data protection. Depending on the type
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Unit 1 2.2 – Explain how children and young people’s development is influenced by a range of external factors. I looked at some external factors that influence children and young people’s development and researched the following in detail. www.barnados.org.uk Poverty Living in a poor family can reduce children’s expectations of their own lives and lead to a cycle where poverty is repeated from generation to generation. As adults they are more likely to suffer ill-health‚ be unemployed or homeless
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Anglicanism is a tradition within Christianity comprising the Church of England and churches which are historically tied to it or have similar beliefs‚ worship practices and church structures.[1] The word Anglican originates in ecclesia anglicana‚ a medieval Latin phrase dating to at least 1246 that means the English Church. Adherents of Anglicanism are called Anglicans. The great majority of Anglicans are members of churches which are part of the international Anglican Communion.[2] There are‚ however
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Candidate name: Rebecca Aris Candidate number: Centre name: Centre number: Task A Ai) To update my staff handbook‚ so that it reflects the current employment law‚ I can utilise the following sources to enable me to do this: www.direct.gov.uk/en/Employment/Employees/index.htm The Employer’s Handbook 2012-13: An Essential Guide to Employment Law‚ Personnel Employment rights act 1996 Aii) a) These are just a few‚ of many‚ aspects of employment covered by law: Holiday entitlement. Statutory maternity
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Unit 203 – Equality‚ Inclusion and Diversity 1. What does equality mean? Equality is ensuring that all individuals or groups of people are treated fairly and no less favourably than others‚ but it does not mean that everyone is to be treated exactly the same. Equality is all about treating people in a way that is appropriate for their needs; for example if a woman in a wheelchair wanted to get on a plane it would be no use saying “I am treating you equally to the other passengers‚ here are the
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