Unit four: Principles of supporting change in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area
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Unit 6 The role of the Health and Social Care Worker 1 understand working relationships in health and social care 1.1Explain how a working relationship is different to a personal relationship A personal relationship is one where your personal life and extra curricular activities and social life are involved. A work relationship is another way of describing a relationship with your co-worker. You spend time together at work‚ you work well together‚ but you have little or no contact outside of
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Task B Your work role * Bi – Describe the terms and condition of your employment as set out in your contract of employment or employment agreement. JOB DESCRIPTION AND STATEMENT OF WHAT EMPLOYER’S EXPECT ON THEIR STAFF. MUST BE READ BY THE STAFF AND FOLLOW THE POLICY AND PROCEDURE OF THE HOME. TO ATTEND ALL THE TRAININGS NECCESSARY FOR THE JOB * Bii – Describe the information which needs to be shown on your pay slip/statement TAXCODE‚ JOB TITLE‚ EMPLOYEES NAME‚ EMPLOYER’S NAME‚ DATE
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nvq 2 3.1 When responding to a complaint you must be polite‚ apologise when needed‚ respond to the complaint as quickly as you can‚ if it is a written complaint make sure that the response is understood‚ inform the manager if needed and also ensure that the subject matter is being resolved correctly and inform the person that complaint that everything is being dealt with. 3.2 The Complaints policy is a recorded and documented procedure that is available to everyone‚ the complainant is listened
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CU2650 Support Individuals with Specific Communication Needs Aims This unit is for those who support individuals with specific communication needs. It provides the learner with the knowledge and skills that address personal interaction and the use of special methods and aids to promote communication. Credit Level 5 3 Assessment criteria The learner can: 1.1 Explain the importance of meeting an individual’s communication needs 1.2 Explain how own role and practice can impact on communication with
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expected‚ and progress and performance can be accurately measured. Colleagues depend on one another in order to receive inputs and provide outputs‚ the work standard for employees needs to be consistently good to enable the business to function efficiently. 2. Explain the purpose of taking on new challenges and being able to adapt to change at work. Good businesses constantly improve and adapt to new technologies and challenges. Sometimes this change can happen suddenly and
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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help support businesses to run. I will give a list of companies that support with transport‚ manufacturing businesses‚ suppliers‚ IT business‚ financial services and marketing and advertising agencies. I will also give a brief description of how they support my retail business which is Tesco. In order for Tesco’s business to run successfully‚ they rely on other business for support. This is maybe because Tesco will not have staffs that are able to provide like other retailers. Tesco rely on other
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Unit Title: Principles of communication in adult social care settings Unit sector reference: PWCS 21 Level: 2 Credit value: 2 Guided learning hours: 17 Unit expiry date: 31/07/2015 Unit accreditation number: L/602/2905 Unit purpose and aim The unit introduces the importance of communication in adult social care settings‚ and ways to overcome barriers to meet individual needs and preferences in communication. This unit is aimed at those who are interested
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UNIT 2 1.1 My duties and responsibilities as a support worker are maintaining a high standard of care be it in personal hygiene‚ assistance with laundry and so on. Maintaining confidentiality and keeping records. Reporting immediately any incidents that may occur. Participating in courses that might help me improve my care. Being supportive and empathic towards everyone. 1.2 Maintaining trust and confidence in the patients by respecting the confidentiality norms. This is in protecting the rights
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