Knowledge Questions Candidate name Rebecca Tompkins-hallAssessor name Louise Ballenger Date 2/10/14 Task/evidence Questions for unit 107 Observation FORMCHECKBOX Questioning FORMCHECKBOX Witness Testimony FORMCHECKBOX Action Plan FORMCHECKBOX I have used the website http://businessadminnvqlevel2.blogspot.co.uk/2013/02/nvq-business-admin-optional-unit-use-of.html to help me with my work. Element 107.1 Describe the different features of telephone systems and how to use them
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NVQ in Business Administration Level 2; Unit 3: Work in a business environment Learning outcomes: 1.1 – 5.2 Unit 3: 1.1: Describe what is meant by diversity and why it should be valued. What is meant by diversity is that even if someone may be of the same species there will always be differences in their appearance‚ their personality‚ their beliefs and many other differences. The reason as to why it needs to be valued is because without any form of diversity then everything would
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as the agreed upon source is likely to be accurate and widely trusted. 1.3 Explain the purpose of recording and storing information researched Storing information is essential for many reasons; these include ease of access and readability‚ the level of detail you are able to store‚ the choice to have various copies of the information in case of loss and ease of transfer. 2.1 Agree aims‚ objectives and deadlines for the information search Agreeing aims and objectives helps me to do my work
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Anne-Marie Milner Nvq level 3 1.1 These set the standards that must be met to ensure that health and safety of all employers and others who may be affected by any work activity. - the health and safety at work act 1974 - The management of health and safety at work regulation act 1999. - The workplace (health and safety and welfare) regulations 1992 . - The manual handling operations regulation 1992. 1.2 Moving and handling of people and objects - personal hygiene - infection
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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Unit 201: SCH 21 - Introduction to communication Outcome 1: 1) Different reasons people communicate: To pass on information To let feelings/emotions known to others To give instructions To make others aware of regulations‚ policies‚ etc To update on situations 2) Effective communication: Effective communication is essential as there is a lot of information needed in care work; eg changes in medication‚ illness since last shift‚ new residents‚ allergies‚ changes in work routine‚ etc. This
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for real life options Service user family Any professional people involve in my health 1.2 Describe ways of supporting the individual to lead assessment and planning process. At each stage of the process‚ you should check with the person that the plan is following the ideas they have for how they want their service to be delivered. You should do this using the means of communication which the person prefers. For example if your normal means of communication is to talk‚ then you could have a regular
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Level 3 Diploma for the Children and Young People’s Workforce (QCF) Unit 53: Promote Positive Behaviour. Learning outcome 1: Understand how legislation‚ frameworks‚ codes of practice and policies relate to positive behaviour support. 1.1 Explain how legislation‚ frameworks‚ codes of practice and policies relating to positive behaviour support are applied to own working practice. Children Act 1989 The Children’s Act 1989 was brought into force in order to ensure that the welfare of every
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Unit one: Principles of personal responsibilities and working in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My
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Unit 1 Answers 1.1 People communicate for different reasons. To express themselves‚ to be able to relate to another person‚ to gather and share information‚ advice‚ help and support a person. 1.2 Good communication in the work setting enables staff members to work efficiently‚ provide both quality and speed in their job roles‚ communicating to ensure work is complete and knowing where staff are and what they are doing. Bad communication can cause tension between staff so no communication
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