1 Introduction to communication in health‚ social care or children’s and young people’s settings (SHC 21) AC 1.1 1.2 1.3 CHAPTER 1 What you need to know Identify the different reasons people communicate Explain how effective communication affects all aspects of your work Explain why it is important to observe an individual’s reactions when communicating with them AC What you need to do 2.1 2.2 Show how to find out an individual’s communication and language needs‚ wishes and preferences
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Unit SHC 33 1.Equality is about treating people fairly regardless of their differences‚ by ensuring that they have access to the same life opportunities as everyone else‚ ie that they have equal opportunities. Diversity means variety‚ for example age‚ sex‚ sexual orientation‚ physical characteristics such as height‚ weight and skin colour‚ ability‚ personal experiences and personal attributes‚ such as beliefs‚ values and preferences. Inclusion is about accepting everyone regardless of difference
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SHC 33 1.1 Diversity: The respect and knowledge of differences between each individual and groups of people within society. These differences arrive from social‚ cultural or religious backgrounds‚ ethnicity‚ disability‚ gender‚ sexuality‚ appearance and both family structure or background. Equality: This is when everyone has equal opportunities to participate within a setting. All settings are required to have an Equal Opportunities policy‚ which you must work in line with. When taking the same
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SHC 31 – 3.2 The barriers to communication include: • Environment – the environment is a barrier to communication because if you are in a busy‚ noisy area you can get easily distracted or miss information that could be important for the child. • Culture and family background – this can affect the communication method that some cultures use‚ for example‚ some cultures might not use or interpret eye contact different. Families communicate in different ways together. Some may speak a different language
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TINA HINDER NVQ LEVEL 3 ASSIGNMENT 2 ACTIVITY HAZARDOUS SUBSTANCES (HSC037 6.1‚2) |NAME OF SUBSTANCE |SAFE STORAGE |SAFE USE |SAFE DISPOSAL | | |Always Store in tightly closed original container in|Always wear protective rubber gloves and avoid |Ensure that bottles and or packaging
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SHC 31 1.1 Within this section I shall be identifying the different reasons why people communicate. There are seven main types of communication‚ touch‚ verbal‚ written‚ behaviour‚ visual‚ sign language or gestures and body language. Each of these methods of communication has its advantages and its disadvantages‚ each are also done in a slightly different way. Touch can be something as simple as a hug or a pat on the back‚ this action tends to offer reassurance and comfort‚ however‚ it could also
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SHC 34 1 1.1‚ 1.2 A duty of care is an obligation imposed on an individual requiring that they adhere to a standard of reasonable care. Providing a strong duty of care and a secure environment for all children within the care of the setting‚ providing structured routines that involve feeding‚ nappy changing‚ upholding a strong parent and partnership discussing the care and needs of the children with the parent/carer. Providing a safe and secure environment and ensuring the setting is strong
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UNIT 3 1.1 Diversity means people are unique; they are different to one another. They have different points of view‚ see things differently from each other because of the way they have been brought up‚ depend even on the way they are looking. Their age‚ culture‚ social status‚ sex orientation‚ abilities‚ race‚ politics‚ and class divide into many categories. Age group divides child‚ teenager‚ adult‚ elderly‚ babies‚ they are all different. Every country they have own ideas one things right to one
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Use and develop systems that promote communication SCH 51 Learning outcome 1. To be able to address the range of communication requirements in own role. Assessment criteria The Learner can: 1.1 Review the range of groups and individuals whose communication needs must be addressed in own job role All of the service users within my work place have communication problem and they need support in order to be able to effectively express themselves. That’s why is it important for me as a one of carers
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Assessment task – SHC34 Principles for implementing duty of care in Health‚ Social Care or Children’s & Young People’s Settings What it means to have a duty of care in your own work role “Duty of Care” is an obligation to ensure that children in your care are not harmed physically‚ emotionally or mentally. This involves giving suitable attention‚ looking out for potential hazards‚ preventing mistakes or accidents‚ and making informed choices about steps undertaken in your work role. The
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