[2.2‚ 2.6] List as many words and phrases an individual might know to describe ‘good’ and ‘bad’ behaviour. Put them into two groups: phrases that are supportive and praise or guide individuals‚ and phrases that are judgemental and harsh. ‘good’ behaviour phrases ‘bad’ behaviour phrases What a great job That was not very nice Very good Why did you do that Well done Don’t do that Good work Stop that You can do it Please don’t do that You learn quickly Stop doing that I like what you
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Learner name: Magdalena Sliwka Awarding body number: ULN Assessor name: SHC 32 1.1 We should have a very clear idea about the school structure and our role within it. We should have an up to date job description which is a reflection of our duties. There may also be a person specification‚ which should set out personal qualities which are relevant to the particular post. Be a good communicator and enjoy working with others. It is vital that an assistant is able to share thoughts and ideas with
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Section 1 – Understand how to make and receive telephone calls 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. Feature How / when used 1. Answerphone It could be usually access by pressing number 1. It enables to access messages left to us by others. 2. Secrecy button By pressing secrecy button. The caller cannot hear what I am saying but I can still hear them 2. Prepare a brief
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SHC 21: 1.1 To express yourself precisely it is important to be able to communicate well with others. I can build really good relationships depending on who I’m communicating with. You need to build a good relationship with the children because every individual child is different‚ some may be really shy‚ whereas some may be very interactive‚ and it could be a child with special needs. 1.2 Greeting with a positive smile and making eye contacts with my colleagues‚ line manager and the children
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Children and young people’s workforce shc 34 Assessment criteria 1.1 A duty of care is a legal obligation‚ which means as employers and employees we must look after the wellbeing of our staff and students protecting them from harm‚ negligence and maintaining health and safety regulations. Assessment criteria 1.2 duty of care contributes to safeguarding and the protection of the individuals in many ways‚ this being from following health and safety regulations ensuring the individual is safe
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Assessment Task SHC 21 Introduction to Communication in health‚ social care or children’s and young people’s settings 1.1 Identify the different reasons why people communicate: 1.2 Explain how effective communication affects all aspects of your work: In our role as an early years practitioners we need to communicate with people all the time. First and foremost are the children we are supporting‚ but there are also their parents and guardians‚ who are likely to be involved
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SHC 33 Understand the importance of diversity‚ equality and inclusion. 1.1 Explain what is meant by : Diversity Diversity is individual differences between two or more people; we are all different from each other. This is where “The Unique child” highlighted in the EYFS comes in. Our differences include family background‚ age‚ gender‚ ethnic origin‚ physical abilities‚ qualities‚ appearance‚ nationality‚ sexual orientation‚ educational background and marital status. (The unique child” Penny
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UNIT SHC 31 Promote communication in health‚ social care or children’s and young people’s settings Please refer to unit assessment criteria when answering these questions. Identify the different reasons why people communicate (1.1) People communicate‚ basically‚ to express themselves‚ feelings‚ opinions‚ wishes‚ needs. In care environment a particularly good communication within the staff is essential to give a good standard of service and at the same time the communication between the
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ABILITY PROFESSIONAL TRAINING LIMITED CHARTERED MANAGEMENT INSTITUTE LEVEL 5 DIPLOMA IN LEADERSHIP FOR HSC et al. ASSIGNMENT UNIT NO. SHC 51 USE AND DEVELOPE SYSTEMS THAT PROMOTE COMMUNICATION Ludovit Holub 1. Be able to address the range of communication requirements in own role 1.1 Review the range of groups and service users whose communication needs must be addressed in own job role In my role as a Care Coordinator I understand that building a good relationship with
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Unit four: Principles of supporting change in a business environment Assessment You should use this file to complete your Assessment. • The first thing you need to do is save a copy of this document‚ either onto your computer or a disk • Then work through your Assessment‚ remembering to save your work regularly • When you’ve finished‚ print out a copy to keep for reference • Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area
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