● First of all I would apologise for the poor customer service that the guest has been provided with. On the spot I would try to find a different room for the guests which would suit their needs and also deal with the booking for cloud 23. ● Like usually I would apologise to the couple for the poor customer service that they have received. I would try to explain why the hotel was poor and why there was building work going on at the hotel. After explaining why they’ve received such a service‚
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The assessment process for identifying substance use and other addictive disorders helps identify individuals who require professional help; it also helps of what level of treatment will they required. The assessment process also helps identify the weakness and strengths of the client. It also helps by identifying the goals the client wants to work on as they start treatment. According to Concepts of Chemical Dependency" The assessment process is more than a one-time paperwork procedure conducted
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considered “an invasion of the province of the jurors in determining what weight they should place upon a witness’s testimony.” Neville v. State‚ 976 N.E.2d 1252‚ 1260 (Ind. Ct. App. 2012); Bean v. State‚ 15 N.E.3d 12‚ 18 (Ind. Ct. App. 2014). It is misconduct for a prosecutor to request a jury to convict defendants for any reason other than their guilt. Ryan v. State‚ 9 N.E.3d 663‚ 671 (Ind. 2014). While a prosecutor may argue both law and facts‚ and propound inferences based on analysis of the evidence
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Hospital Ownership and Community Benefit: Looking Beyond Uncompensated Care Paula H. Song‚ PhD‚ assistant professor‚ health services management and policy. College of Public Health‚ Ohio State University‚ Columbus; Shoou-Yih D. Lee‚ PhD‚ associate professor‚ health management and policy. University of Michigan‚ Ann Arbor; Jeffrey A. Alexander‚ PhD‚ professor emeritus‚ health management and policy. University of Michigan; and Eric E. Seiher‚ PhD‚ assistant professor‚ health services management and
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SHC34-3.1 Describe how to respond to Complaints In all settings you work in‚ there will come a time when a situation may arise and as a practitioner‚ you will have to respond to a complaint‚ either made by a parent‚ carer or a colleague and the complaint made can be about you‚ something you have done or a colleague you work with. As a practitioner‚ it is very important that one knows how to professionally respond and react to complaints made in the work setting and one of the first things to do
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is also one of the few American industries that is expected to grow in the next few decades. In fact‚ the healthcare industry in America is expected to generate 3.2 million new jobs through the year 2018‚ which is more than any other American industry. It is not only a large industry‚ but a very broad one with many potential investment opportunities and many potential risks The healthcare division is made up of many different industries‚ each with different dynamics – from pharmaceuticals and
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Journal/Periodical Assignment Carey Brox‚ HCA 402 June 7‚ 2013 2013 Joint Commission National Patient Safety Goals for Hospitals The safety goals outlined for hospitals are intended to stimulate greater awareness of the elements of vulnerability or risk associated between patient and worker. Ultimately‚ patient safety‚ worker health and safe practice methods can have a positive influence on saving lives‚ reducing risk and controlling costs. The goals attempt to outline a uniform standard
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Introduction to healthcare Healthcare in United States has been a topic of discussion for many generations. Improving the quality and quantity of life is why healthcare delivery has evolved from the traditional family doctor providing the majority of the care to a team of healthcare professionals across a continuum of care. In the past‚ health care was designed to focus on the major health problems like epidemics. In addition‚ technology to handle the predominant health problems was virtually nonexistent
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Management Theory & Practices Question 1.Explain Decision making process and various types of decision with examples? Ans: Decision making can be regarded as the mental processes (Cognitive process) resulting in the selection of a course of action among several alternative scenarios. Every decision making process produces a final choice. The output can be an action or an opinion of choice. Developed by B. Aubrey Fisher‚ there are four stages that should be involved in all group decision
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The Civil War was a war that helped give slaves freedom‚ unite the people‚ and have the South and North join together as they once did. There was many important people‚ battles‚ and events during the Civil War. Two important events in this war was the Emancipation Proclamation and Lee’s surrender. Two important battles‚ are the battle of Gettysburg and the battle of Vicksburg. Two important people in this war was Stonewall Jackson and Jefferson Davis. The two important events in this war were key
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