Bridging the Two Worlds— The Organizational Dilemma By William Todorovic‚ Indiana-Purdue University‚ Fort Wayne I had been hired by Aluminum Elements Corp. (AEC)‚ and it was my first day of work. I was 26 years old‚ and I was now the manager of AEC’s customer service group‚ which looked after customers‚ logistics‚ and some of the raw material purchasing. My superior‚ George‚ was the vice-president of the company. AEC manufactured most of its products from aluminum‚ a majority of which were destined
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Merrill Lynch Connects Past and Future Technology CASE STUDY 1. Why did Merrill Lynch need to update its IT infrastructure? Merrill Lynch and its subsidiaries provide brokerage‚ investment banking‚ financing‚ wealth management‚ advisory‚ asset management‚ insurance‚ lending‚ and other related products and services to private‚ institutional‚ and government clients. One of the most critical components of Merrill Lynch’s operations is its information technology infrastructure. It has played
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Chapter 1 Marketing Concept 1-understand the marketplace and customer needs and wants 2-design a customer driven marketing strategy 3-construct an integrated marketing program that delivers super or value 4-build profitable relationship and create customer delight 5-capture value from customers to create profits and customer equity. Marketing satisfies customers’ needs Market place + customer needs concepts 1. Needs (physical‚ social‚ individual) wants and demands(wants backed by buying
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themselves and how it may affect their own interests‚ rather than considering effects for the success of the business. When Perrier planned to cut 15% of its workforce‚ there was an uproar from CGT. To make it more worse‚ Perrier’s management purchased cases of a competitor’s latest beverage‚ Badoit Rouge‚ and placed it throughout the company cafeterias. For some workers it was a sign of provocation. To
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Organizational Behavior Terminology and Concepts Paper Sharon University of Phoenix MGT 344 Mr. Stewart Edinger Organizational Behavior Terminology and Concepts Paper About 20 years ago‚ after divorcing my high school sweetheart‚ I became a single parent who began searching for a church home to help find some direction in my new found position as a “mommy.” After joining a Baptist church in the Atlanta area‚ a denomination I was very familiar with. I quickly became active
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Essay 1 Compare and contrast TWO theories of motivation. Suggest how managers might use these theories to motivate their staff. According to Fincham and Rhodes (2005)‚ Maslow believed that motivation was mostly an unconscious process. Human beings tend not to be aware of what motivate them and would find it hard to describe motivation by answering questions‚ for instance. As Kelly (1982) said‚ Herzberg was more interested in motivation than satisfaction. He argued that what determined motivation
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Assignment on organisational behaviour Student’s name: Yasmin Parveen Class ID: 5863 Submission dat: 17 Nov 2014 1.1. Compare and contrast between organisation structures and organisational cultures Structures: flat‚ centralised and decentralised Flat organization structure refers to having a relatively small number of layers in the company’s organizational chart. The number will depend on the complexity and nature of business. In a very small company with a flat structure have all staff report
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Question no.1: Explain how Foreman 3-day course could positively influence the profitability of Albertson. Ans.: The main target of Foreman course was to bring positive attitude among the employees. The theme that enforced the employees to maintain and acquisition of customers. This attitude made a strong bridge between customers and employees. This relation created a positive impact on quality of customer service. Therefore‚ customer attracted on their product and service hence profitability
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Chapter 1 - Organizational Behaviour Theory X & Y (9‚ McGregor‚ 1960) X - dislike work‚ require close supervision‚ interest in security |Y - self-directed‚ seek responsibility‚ creative Human V.S. Social Capital (13‚ Fig 1-2) Human - productive potential of knowledge & actions Social - productive potential of relationships‚ goodwill‚ trust and cooperative effort. Wilson’s Skills Profile of Effective Managers (16‚ Shipper‚ 1995) Clarifies goals & objectives |Encourage participation |Plans
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look at few dramatic changes now taking place in organization1.Old employee getting old2.Corporate Downsizing3.Temporary working employees4.Global competition5.War on terrorIn short there are lot of challenges and opportunities today for managers to OB concepts. 1.Globalization to Respond Organizations are no longer constrained by national borders‚ world become globalvillage. • Increased foreign assignment Transferred to your employer’s operating division in another country‚ Oncethere‚ you’ll
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