CRM at AIRTEL Assignment #1 GBMP 508-01 2010 Submitted to: JAMES EVERARD Submitted By: Smiley Smiley(810-272-591) 10/13/2010 CUSTOMER RELATIONSHIP MANAGEMENT AT AIRTEL About the Company Airtel comes from Bharti Airtel Limited‚ one of Asia’s leading integrated telecom services providers with operations in India and Sri Lanka. Bharti Airtel since its inception has been at the forefront of technology and has pioneered several innovations in the telecom sector. Airtel is third largest
Premium Customer relationship management Customer service
Prasar Bharati is India’s largest public broadcaster. It is an autonomous body set up by an Act of Parliament and comprises Doordarshan television network and All India Radio which were earlier media units of the Ministry of Information and Broadcasting‚ Government of India. It was formed based on the model of BBC (British Broadcasting Corporation)‚ which is a British public service broadcaster. Its headquarters is at Broadcasting House in the City of Westminster‚ London. It is the largest broadcaster
Premium United Kingdom India Public Broadcasting Service
1. Introduction Bharti Airtel Limited is a major Indian telecommunications firm‚ with a particular focus on operating in the mobile services market. Founded in 1995‚ the company quickly tried to exploit growth opportunities arising from the liberalization of Indian telecommunication markets. The family owned business was soon able to generate profits and extend market shares. However‚ the pace of company growth challenges the firm in terms of being able to setup necessary infrastructural elements
Premium Outsourcing Mobile phone Strategic management
Change indicates development. In nature‚ if no species mature‚ life itself ceases. The same concept applies to culture. Cultural stagnation indicates a dying culture‚ but cultural conflict “stirs up the pond”. In Bharati Mukherjee’s American Dreamer‚ Mukherjee analyzes cultural conflict through her experience emigrating from Calcutta to North America. She describes individual and holistic responses and reactions to immigration that she discovers among several levels of society. Just as rose bush
Premium
IMPACT OF ADVERTISEMENT ON BRAND & REVENUE A CASE STUDY ON [pic] SUBMITTED TO CONTENTS 1. Introduction 2. About Airtel 3. Positioning Of Airtel Through Celebrity Endorsement 4. Effect of Advertising Expenditure On Sales 5. Questionnaire 6. Questionnaire Survey Findings 7. Conclusion INTRODUCTION Brands all over the world use celebrities to advertise their products. As early as 1890‚ actress Sarah Bernhardt appeared on
Premium Advertising Bharti Airtel Brand
Duties Prasar Bharati (Broadcasting Corporation of India) is the public service broadcaster in the country‚ with Akashwani (All India Radio) and Doordarshan as its two constituents. It came into existence on 23rd November 1997‚ with a mandate to organize and conduct public broadcasting services to inform‚ educate and entertain the public and to ensure a balanced development of broadcasting on radio and television. Objectives The major objectives of the Prasar Bharati Corporation as laid
Premium
Teleservices. * Foreign invested companies like - Hutchison-Essar‚ Bharti Airtel Tele-Ventures‚ Idea Cellular‚ Spice Communications etc. Bharti Airtel now is the largest telecom company in India. There are many smaller players‚ with operations in only a few states. The following table gives details regarding the subscriber base of each Mobile Service Provider in India as of 31 July 2010 :- BHARTI AIRTEL Bharti Airtel Limited formerly known as Bharti Tele-Ventures LTD (BTVL) is an Indian company
Premium Bharti Airtel Oligopoly Sunil Mittal
About the company Sunil Bharti Mittal founded the Bharti Group. Bharti Airtel Limited is a leading Telecommunications Company with operations in 20 countries across Asia and Africa. Headquartered in New Delhi‚ the company ranks amongst the top 5 mobile service providers Globally in terms of subscribers. In India‚ the company’s product offerings include 2G‚ 3G And 4G services‚ fixed line‚ high speed broadband through DSL‚ IPTV‚ DTH‚ enterprise Services including national & international long distance
Premium Bharti Airtel Sunil Mittal Mobile phone
Company background Airtel Lanka Limited is a subsidiary of Bharti Airtel Limited‚ the third largest mobile operator in the world‚ with over 240 million mobile customers as of December 2011.[3] Bharti Airtel has been featured in Forbes Asia’s Fab 50 list‚ rated amongst the best performing companies in the world in the BusinessWeek IT 100 list 2007‚ and voted as India’s most innovative company in a survey by The Wall Street Journal Airtel Sri Lanka commenced commercial operations of services on 13
Premium Bharti Airtel Sri Lanka Colombo
Introduction Bharti Airtel Limited‚ commonly known as Airtel‚ is an Indian telecommunications company ranked among the six best performing technology companies in the world by Business Week. It operates a GSM network in all countries‚ providing 2G or 3G services depending upon the country of operation. Airtel is the fifth largest telecom operator in the world with over 242 million customers across 19 countries It is the largest cellular service provider in India‚ with over 200 million subscribers
Premium Bharti Airtel Mobile phone Sunil Mittal