services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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ROLE OF BANKS First‚ they take a leading role in developing other financial intermediaries and markets. Second‚ due to the absence of well-developed equity and bond markets‚ the corporate sector depends heavily on banks to meet its financing needs. Finally‚ in emerging markets such as India‚ banks cater to the needs of a vast number of savers from the household sector‚ who prefer assured income and liquidity and safety of funds‚ because of their inadequate capacity to manage financial risks Definition
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Social Science Vol. 4 No. 6; June 2013 Credit Risk Mitigation Strategies Adopted By Commercial Banks in Kenya Moses Ochieng Gweyi Assistant Lecturer Department of Co-operative Studies The Co-operative University College of Kenya P.O. Box 24814-00502 Nairobi‚ Kenya Abstract The study’s overall objective was to investigate credit risk mitigation strategies adopted by 44 the commercial banks currently operating in Kenya. The study was descriptive in nature. The study opted for both primary
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A PROJECT REPORT ON AXIS BANK PRODUCTS‚ SERVICES AND FUNCTIONING SUBMITTED IN PARTIAL FULFILLMENT OF THE REQUIREMENT OF BACHELOR OF BUSINESS ADMINISTRATION (B&I) GURU GOVIND SINGH INDRAPRASTHA UNIVERSITY‚DELHI SUBMITTED TO: SUBMITTED BY: Batch No:- 2008-2011 MAHARAJA AGRASEN INSTITUTE OF MANAGEMENT STUDIES AFFILIATED TO GURU GOBIND SINGH INDRAPRASTHA UNIVERSITY
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On the Use of Customer Relationship Management (CRM) in the Banking Industry: A Qualitative Cross-Case Analysis between the Banks in Pakistan and the UK A thesis submitted to The University of Manchester for the degree of Doctor of Philosophy In the Faculty of Humanities 2010 Shahzeb Ali Malik Manchester Business School Contents LIST OF FIGURES AND TABLES 10 ABSTRACT 12 DECLARATION 13 COPYRIGHT STATEMENT 14 LIST OF ABBREVIATIONS 15 ACKNOWLEDGEMENTS
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World Bank has undergone significant change in its purpose and membership since its inception in 1944” (world bank‚ 2003). As a result‚ there are many people criticize regarding its current governance and accountability. They are discussed that bank’s governance system is undemocratic‚ largely because borrowing countries that are impacted the most by bank projects have minimal voice in bank’s decisions about loan and projects and the selection of the bank president is unilateral. The World Bank also
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Grameen Bank | | |[pic] | |Type |Body Corporate (Bank Ordinance) | |Industry |Finance | |Founded |1983 | |Headquarters |Dhaka‚ Bangladesh
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Yes Bank is a private bank in India. It was founded by Ashok Kapur and Rana Kapoor‚ with the duo holding a collective financial stake of 27.16%.[4] YES BANK has received significant national and international recognitions which include Dr. Rana Kapoor‚ Founder‚ MD & CEO being recognised as the Entrepreneurial Banker of the Decade (2001-2010) by Bombay Management Association; Business Standard Banker of the Year - 2011; India’s No. 1 New Private Sector Bank in the Financial Express-E&Y Best
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WP/07/2 Cooperative Banks and Financial Stability Heiko Hesse and Martin Čihák © 2007 International Monetary Fund WP/07/2 IMF Working Paper Monetary and Capital Markets Department Cooperative Banks and Financial Stability Prepared by Heiko Hesse and Martin Čihák1 Authorized for distribution by Mark W. Swinburne January 2007 Abstract This Working Paper should not be reported as representing the views of the IMF. The views expressed in this Working Paper are those of the author(s) and
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REPORT OF INDEPENDENT VALUERS ACCOUNTANTS’ REPORT LEGAL OPINION GENERAL INFORMATION DOCUMENTS AVAILABLE FOR INSPECTION LIST OF STOCKBROKERS AND INVESTMENT BANKS ON THE NAIROBI STOCK EXCHANGE 2 3 4 5 7 8 9 4 5 8 23 32 35 37 46 48 5 54 87 89 95 97 Appendix I 23. CDS FORM 1. LIST OF CONTACTS ISSUER ISSUER : EQUITY BANK LIMITED Registered Head Office‚ NHIF Building 4th Floor‚ P.O. Box 7504-00200 NAIROBI Name / Title of Contact Persons Mr. James Njuguna Mwangi Chief Executive
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