Project Report submitted as a partial requirement for the award of Master of Business Administration (M.B.A) Degree to CUSTOMER PERCEPTION TOWARDS AFTER SALES SERVICE OF SAMSUNG With special Reference to Kanpur Directorate of Distance Education Madurai Kamaraj University‚ Madurai Under the Guidance of Scholar Prof. M.A. Naqvi Mukesh Mathur Director‚ College of Management Studies‚ (Enroll.No.12345789 ) Kanpur-208001
Premium Samsung Group Samsung Electronics
CASE REPORT: SAMSUNG ELECTRONICS PROBLEMS Samsung competitive advantage is under attacks. Their biggest market share product in micro chip was threaten by Chinese manufacturer. New low-cost competitors: Chinese manufacturer Samsung didn’t know yet how to respond to Chinese invasion: Low-cost‚ differentiation or both? Collaborative ANALYSES EXTERNAL ENVIRONMENT 6F Threat of new entrants (High) High economic of scale High product differentiation High capital
Premium Marketing Product management Strategic management
have cell-phones made on young adults and adults? Teenagers and even adults are emotionally attached to their cell-phone.(personal) Everywhere they go their phone is right by their side. For an example when a teen goes to sleep their phone is usually right next to them. Most young adults I know sneak to get their cell-phone when a parents takes it away. I even see adults and young drivers texting and driving. For someone to text and drive they have to be extremely attached to their phone because no
Free Mobile phone Text messaging
Cell phones are the way of life today. In the US‚ little kids are carrying around the newest iPhone versions. Closing the digital divide requires studying and learning about the country’s needs and capabilities of upgrading to the digital world. There are countries that are financially unable to afford a cell phone‚ but it should be the cell phone companies that should be able to work around various prices for cell phones. For example‚ in the U.S. the iPhone is taking over and consumers require the
Premium Mobile phone
louder than words. The objective of education and training is to make the country economically competitive and prosperous. I have seen through the years that most individuals don’t think of their career on the broad scale of making the United States an economic superpower; individuals tend to focus on their immediate needs and families. Yet educational institutes have a broad focus‚ allowing us several education and training options‚ although geographic area‚ career objective‚ and personal resources
Premium Education High school School
Analysis of Samsung Telecommunications Strength 1. In 2007‚ Samsung Telecommunication reported growth of over 40% and became the second largest mobile device manufacturer in the world. 2. Samsung sold more than 300 million mobile devices which was a close second after Nokia with 300.6 million mobile devices sold in the first three quarter of 2011. 3. As of Q3 2012‚ Samsung is the largest manufacturer of devices running Google Android with a 46% market share. Nevertheless‚ Samsung mobile devices
Premium Marketing Personal digital assistant Mobile device
Samsung has spent a lot of expenditure to advertising expenses. For example‚ according to Samsung Company (2011) annual report‚ they spent around 56‚000‚000 in million U.S. dollars‚ 2010 and 2011. They strong promote their brand name and product from many kind of advertising effect such as television‚ outdoor‚ internet‚ magazine‚ and newspaper. Television Television media advertising is one of the powerful media strategies in business marketing. It has high frequency potential‚ high intrusion
Premium Marketing Infomercial Advertising
Maintaining the “Single Samsung” Spirit: New Challenges in a Changing Environment Caryn Ng Kar Yan B1102572 Keah Mei Sian B1102580 Nur Fathiha Bte Johan Ariffin B1100381 Mohd Roshan bin Mohd Yusop B0101223 Sarkunarajah S B1001971 Wan Arjunaidi Bin Awang @ Wan Abdul Halim E0300073 Abstract Samsung portrayed a very interesting and impressive success story in every aspect of development. Although they were hit hard by financial crisis in 2009‚ Samsung survived the ordeal with
Premium South Korea
global smartphone market‚ Samsung (005930) is a force to be reckoned with. The company extended its lead during the fourth quarter as it shipped an astounding 63.7 million smartphones‚ representing 29% of the global market according to research firm IDC. Samsung’s next closest competitor was Apple (AAPL) which sold 47.8 million iPhones for 21.8% of the market during the same time span. The story is much different when it comes to tablets‚ however. IDC estimates that Samsung shipped 7.9 million tablets
Premium Smartphone
Mobile Phone Several examples of non-flip mobile phones‚ from the early 2000s. [pic] |Inventor |Martin Cooper | |Launch year |1973 | |Company |Motorola | |Available? |Worldwide | A mobile phone (also called mobile‚ cellphone or handphone) is an electronic device used for full duplex two-way radio telecommunications over a cellular network of base stations known
Free Mobile phone