services provided by five Indian banks. The relationship dimensions which lead to customer satisfaction have been identified. This study reports on the different satisfaction levels of customers of private and public sector banks with respect to the services provided by their banks. 1.1 HISTORY OF THE BANKING SECTOR Banking in India originated in the last decades of the 18th century. The first banks were The General Bank of India which started in 1786‚ and the Bank of Hindustan‚ both of which are
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A study of the organization’s objectives helps to understand how it is likely to respond to changes in its environment. It is often assumed that business organizations will always try to maximize their profits through a combination of maximizing revenue and minimizing costs. The profit maximization objectives must be qualified by a time dimension. A firm that pursuing a short-term profit-maximizing objective may act very differently to one that seeks to maximize long term profit. This may be reflected
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Differs from management? Example of managers. Control. Fayol More to juggle than I realised. Too quick to judge‚ will change now. SMART. Useful in my life Example – pictures Task 1 The three ideas that I will discuss are: Leadership‚ if you are not a leader can you still be a manager. Also the idea of control interests me‚ how much of an impact it can have on every area of your life‚ both personal and professional. Finally‚ the idea of using smart objectives to achieve goals‚ having something that
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International Business Case Analysis 1 Alpen Bank: Launching the credit card in Romania Name: Xiao Zheng #701369253 Subject: Alpen Bank: Launching the credit card in Romania Course Number: IB207 Instructor: James Neelankavil‚ PH.D. Date: 09/25/2011 Problem Definition In 2006‚ the country manager for Alpen Bank in Romania‚ Gregory Carle‚ considers whether to recommend the launch of a credit card business and add 5 million of annual profit to the Consumer Bank segment within two years. The firm rejected
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KINGDOM OF BAHRAIN MINISTRY OF LABOUR THE LABOUR LAW FOR THE PRIVATE SECTOR LAW No. 36 OF 2012 Law No. 36 of 2012 Promulgating The Labour Law for the Private Sector We‚ Hamad bin Isa Al Khalifa‚ King of Kingdom of Bahrain. After full consideration of the Constitution‚ And the Civil and Commercial Procedures Act promulgated by Legislative Decree No. 12 of 1971‚ as amended‚ And the Labour Law for the Private Sector promulgated by Legislative Decree No. 23 of 1976‚ as amended‚ And the Social
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of tea. Explain why organisations need aims and objectives. (P1) Every organisation needs to set aims and objectives to be able to run the business more easily and effectively. Objectives are more like goals‚ it’s more realistic than aims. Objectives are far more sensible and achievable. Aims are what an organisation wants to achieve. These are long-term plans‚ probably over next 3 to 5 years. This allows the business to move forward. Objectives set out how the organisation will meet their aims
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has gone through different Banking system. Banking system of Bangladesh has moved out three phases of development - Nationalization‚ Privatization‚ and lastly Financial Sector Reform. In Bangladesh‚ now-a-days more than 50 commercial & specialized banks are conducting their operations‚ but they differ from one another in many ways regarding their services. In the banking system the department of foreign exchange is very foremost section where letter of credit (LC) is the primary financial tool which
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for Writing Excellence. Thank you for using WritePoint. Marketing objectives and marketing strategy Marketing objectives should show the way to sales. If not‚ the company needs to set dissimilar advertising objectives. The objectives should be transparent‚ able to be gauge‚ and have an affirmed instance of structure for accomplishment. To increase product awareness among the target audience is an important objective. Bath and Body works has to diminish or eradicate possible customers’
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people‚ risk‚ and technological services that some banks were not ready to make or had the assets to make happen. -Citibank invested millions of dollars in the infrastructure required to move and monitor cash balances online. - Main focus or goal is to provide corporate customers the most cost effective‚ cutting- edge‚ reliable‚ and secure solutions in technology innovations. - Technology was used as a means to achieve strategic objective for Citibank‚ with intentions to lower costs and improve
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Introduction Macquarie Bank has been recognised as one of the most prestigious banks in Australia and around the world. Macquarie was established in Australia in 1969‚ it began operations in Sydney in January 1970 with only three staff. Macquarie Bank first opened its doors for business on 1 March 1985 with a retail branch in Sydney. Today‚ Macquarie Bank operates in a range of investment banking‚ commercial banking and selected retail financial services markets both in Australia and overseas
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