The Impact of Customer Trust and Perception of Security Control on the Acceptance of Electronic Commerce Author(s): Bomil Suh and Ingoo Han Reviewed work(s): Source: International Journal of Electronic Commerce‚ Vol. 7‚ No. 3 (Spring‚ 2003)‚ pp. 135161 Published by: M.E. Sharpe‚ Inc. Stable URL: http://www.jstor.org/stable/27751068 . Accessed: 09/12/2012 05:40 Your use of the JSTOR archive indicates your acceptance of the Terms & Conditions of Use‚ available at . http://www.jstor.org/page/info/about/policies/terms
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"Saveena" for "Sabeena"‚ "Sun Max" or "Super Master". They use similar type of packaging or color or designs. They come out with the motive of misleading and cheating ordinary consumers who are uneducated or in a hurry in purchasing products. A study conducted by AC Nielson‚ a research agency reveals that FMCG industry loses around 2500 crores annually to counterfeits and pass-off products. According to Ashok Chhabra‚ Executive Director‚ P&G the fake products are affecting the sales of
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Alternative Banking Channels and Customers’ Satisfaction: An Empirical Study of Public and Private Sector Banks Vijay M. Kumbhar ‚ M. A. SET‚ NET‚ GDC&A‚ DIT and M. Phil (Economics) and recently‚ he has submitted PhD Thesis in Alternative Banking and Its Impact on Customers Satisfaction to Shivaji University‚ Kolhapur www.ijbmt.com Page | 1 International Journal of Business and Management Tomorrow Vol. 1 No. 1 ABSTRACT The present empirical study focuses on identifying key factors
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Perception of Customers towards Life Insurance Services Customer satisfaction is the perception of customers on the service whether that service has met his needs and expectations. Service quality‚ personal factors‚ perception of equity and fairness‚ price‚ product quality‚ situational factors and attributions for service success or failure are the factors that influence the customer satisfaction. However‚ the perceptions and expectations of the policyholders who have taken the policies from Life
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Milk powder. Who’d have thought that milk power would become a political issue? More specifically‚ what has milk power got to do with Hong Kong’s relationship with the mainland? The answer is everything. Following the 2008 mainland plastic in milk powder scandal‚ mothers no longer trusted their local producers. In response‚ a whole industry developed of acquiring milk powder from Hong Kong. In the process‚ this made it impossible for Hong Kong parents to source milk powder in the city. Thousands
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Executive Summary The Project entitled “A Study on customer perception and effectiveness of student’s scheme on sale of laptop in Bangalore” with reference to HCL Infosystems was conducted in partial fulfillment of the Post Graduate Diploma in Management. The Study was undertaken with the objective of: Analyzing the customer perception regarding HCL Laptops and finding out the effectiveness of students scheme on sale of Laptops. The study has also taken into consideration the key demand
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Examining Perception and Attitude of Customers Toward Two Online Travel Portals YATRA.COM & MAKEMYTRIP.COM A SYNOPSIS SUBMITTED TO THE DEPARTMENT OF TOURISM & HOSPITALITY MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY‚ CHEHRU BY: NIPUN GUPTA‚ BHANU PARTAP & ASHWINI UNDER THE SUPERVISION OF MR. SANJEEV SHARMA DEPARTMENT OF TOURISM & HOSPITALITY MANAGEMENT LOVELY PROFESSIONAL UNIVERSITY‚ CHERU INTRODUCTION The OTA (online travel agency) business in India is currently
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Spiked Milk The manager needs to plan carefully for Larry’s performance evaluation. If Larry is consuming alcohol during work hours‚ the information needs to be included in his performance evaluation. The manager should inform Larry of the dangers of bringing alcohol beverages into the workplace. Being impaired by the effects of alcoholic beverages consumed during work hours increases the potential for employee injuries (Stanley‚ 2009). There is a possibility that Larry’s alcohol consumption
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PERCEPTION CASE STUDY Mr. K.P Bakophaid‚ 69‚ a high profile investor who during his lifetime had accumulated millions in investments‚ particularly in the Microsoft shares in the 80’s and then in a repeat of his talent to spot the gold brought Google shares cheap at $1 a share with now the shares quoting $563/ share and his long time friend Mr. J. K. Sinha‚ 65 just retired CEO of the famed PELIANCE group had been for a while contemplating for a move to establish a start up in IT sector as both
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Gappe The research study focused on the satisfaction level of the customers at Tootsie’s Restaurant in Tagaytay City to know if the restaurant is competent enough and if they are meeting or exceeding the customer’s expectations from their establishment. This research was conducted to determine the levels of customer’s satisfaction. Specifically‚ it aims to: (1) understand furthermore the importance of customer satisfaction in an establishment; (2) determine if the customers are satisfied or not
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