Insight‚ IPA Effectiveness Awards‚ 2012 www.ipa.co.uk Cadbury Dairy Milk: A meetha journey Principal authors: Ganapathy Balagopalan and Nirav Parekh‚ Ogilvy & Mather India Contributing authors: Kawal Shoor and Madhukar Sabnavis‚ Ogilvy & Mather India SUMMARY This case shows how advertising re-invented the very essence of the product‚ so it became something different‚ and by doing so‚ unlocked brand growth for Cadbury’s Dairy Milk. It did this by transposing culture codes that got a new target audience
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Professor AA Awotedu‚ e-mail: awotedu@worldonline.co.za Abstract Background The study aimed to i) investigate the smoking habits of students attending tertiary institutions of learning in the Eastern Cape Province (ECP) and ii) determine the knowledge of the students about the health hazards of smoking and their attitude towards current government anti-smoking legislation. Methods This was a questionnaire-based study involving all seven tertiary institutions of learning in the ECP‚ viz. the Universities
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Catholic social teaching is a central and essential element of our faith. Its roots are in the Hebrew prophets who announced God’s special love for the poor and called God’s people to a covenant of love and justice. It is a teaching founded on the life and words of Jesus Christ‚ who came "to bring glad tidings to the poor . . . liberty to captives . . . recovery of sight to the blind"(Lk 4:18-19)‚ and who identified himself with "the least of these‚" the hungry and the stranger (cf. Mt 25:45). Catholic
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CUSTOMER SATISFACTION 1.0 INTRODUCTION Customer satisfaction is a term that normally used in manufacturing‚ business and marketing industries. This measurement benchmark is important for recognizing the potentiality of product or services demand in meeting the customer expectation and requirement. As the economy is now gearing towards globalization‚ remain competitive in product quality‚ reliability‚ creativity‚ innovative‚ competitive price and excellent customer service is vital in order
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Faculty of Business and Information Technology Programme: BABS / GDABS Lecturer Name: Ann Cameron Paper Number and Name: BUS7371 Assignment Title: Customer Feedback Assignment Official Due date: 30th April 2013 Student(s) to complete: Assignment Plagiarism Declaration I/ we certify that this is my/ our own work and I/we have read and understood the Misconduct or Breach of Assessment Rules (Policy P7/10/8) that is found in the BABS/ GDABS Programme
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The Power of Perception Hospitality in The Odyssey displays its major role in Greek society and especially its importance for Telemachus and his interaction with guests. The sense of hospitality is left to the perception of different narrators through the excerpt that dice up the difference between cordiality among man and divine. The importance of hospitality in Greek culture aids the significance of Telemachus’ manners especially when facing the filthy suitors and greeting Athena‚ who is an imperative
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These unconscious perceptions are factors of how a person will act around another person. These perceptions are extremely helpful guides to determine if a person is dangerous or not. Overall these perceptions help us recognize how to act around a person. However these perceptions shouldn’t be used as something that is relied on to evaluate a person‚ but just as a reference. Further study into these perceptions can change everyone’s behavior. If these perceptions soon become something everyone
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(Project management: Case Studies Harold Kerzner‚ (2006). John Wiley and Sons) Management by objectives This technique allows all parties‚ the project manager‚ the functional manager‚ and the employee‚ to share and to participate in the appraisal. It epitomizes the systems approach since it allows for objectives modification without undue or undeserved penalty to the employee. Finally‚ it uses objective data and downplays subjective data. Advantages emphasis on results rather than on
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What is the most important way the small business you have chosen meets customer needs? In this project I aim to tell you all about the business I have chosen and identify the ways that it meets the needs of its customers. The business I have chosen to base my project on is called ‘Lees Heginbotham & Sons Ltd’. The address of the business is: 59-61 George Street‚ Oldham‚ OL1 1JF. The business also has a website for its customers: leesheginbotham.co.uk. ‘Lees Heginbotham & Sons Ltd’ is a Private Limited
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interpretation of sensory data to give us an accurate view of the world? When our senses are ignited by sensory data we can accurately view persons‚ places‚ or things to a certain extent. As humans we all gather information by using sensory perceptions. Sensory perceptions are the conscious recognition and interpretation of sensory stimuli that serve as a basis for understanding‚ learning‚ and knowing or for motivating a particular action or reaction. We human have five senses by which we use to gain and
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