customer service lecture. This week we’ll discuss listening‚ an often simplified concept. Many people think listening is easy—as long as you hear something you’re listening to it‚ but in truth‚ listening effectively is a demanding task. To listen effectively‚ you must apply skill and determination. Luckily‚ as with any skill‚ effective listening can be learned. We’ll begin this lecture by going over the difference between hearing and truly listening. Slide 2 Hearing is a relatively simple physiological
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Obstacles are not only in life they are life itself. Handling these obstacles is dealing with public speaking‚ for me has to do with being more resilient in my efforts to heal the wound that exists in my mind but affects my body. In life‚ many obstacles have to be faced. Overcoming an obstacle is a serious event. The situation itself speaks to the innermost parts of a person. Resilience "enables the individual to examine‚ enhance and utilize the strengths‚ characteristics and other resources
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People start facing obstacles since they are little‚ one of the first obstacles is trying to walk you try hard but you fall; but you eventually overcome that obstacle. When you get older your obstacles become more difficult and it becomes harder to overcome them. Like go to college but you graduate and maybe even the best of class. You can overcome any interference by try hard and doing your best. Even if you don’t overcome your interference you know you tried your hardest and that’s all that matters
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Focused Listening: The practice of focused listening is very important. It is characterized by open-ended questioning‚ reflective summarizing‚ and emotional mirroring and has the power to transform our everyday interactions and deepen our connections with others. I practiced using focused listening skills in conversations I had with the people around me. I did a reflective analysis of a couple of my conversations‚ exploring the challenges and successes I had. Conversation One: My Sister Angelina
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The Importance of Listening to Children It is very important to listen to children because without knowing what children think‚ it will be difficult to advocate‚ care and most importantly support them to reach their full developmental potential. Listening to children is more than just hearing their voices but actually taking the child’s point into consideration if the decision will impact on the child directly. Both the Children’s Act 2004 and Early Child Matters (ECM) recognize the fact that before
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was the first in his family to attend a primary school‚ where his teacher gave him a more “Christian-like” name‚ “Nelson.” He was a selfless man who was willing to put others before him‚ which is a trait every hero needs. Nelson Mandela faced many obstacles throughout his journey but knew what he was standing up for what was right. He grew up in South Africa‚ a small village with a family of seven. Despite the hatred from the people discriminating against him‚ Nelson Mandela overcame despicable situations
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The most challenging obstacle I ever faced was life. Life is difficult and comes with a variety of problems. Facing defeat can sometimes be challenging. We are not all gifted with what society thinks its right. Today I can divide my greatest obstacle in to three parts‚ which are race‚ disease‚ and personality. This three problems have shaped my challenge into something that most people are not welly or fully capable of living with it. Today I can fully acknowledge that they have shaped my life and
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Obstacles within a Journey The characters development is established with physical and psychological aspects throughout the journey. The novel The Kite Runner‚ Amir achieves redemption by seeking Sohrab and transforming his life. Furthermore‚ throughout the novel Life of Pi‚ the relationship between Pi and Richard Parker is established by overcoming multiple barriers. In the same way‚ the novel The Curious Incident of the Dog and the Night-Time illustrates Christopher difficult moments during his
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Michael Jordan‚ one of the best basketball players in history‚ once said “Obstacles don’t have to stop you. If you run into a wall‚ don’t turn around and give up. Figure out how to climb it‚ go through it‚ or work around it.” Teen activists all over the world are facing obstacles‚ but are not letting the obstacles get in their way. Teen activists are young adults that want to make a change in the world instead of waiting for it to happen. When the Teen activists find a problem that they want to fix
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Jerry France Baker College Online Marketing Management Kathryn Tvorik Wk1-Ex2 Review the major obstacles to developing and implementing marketing plans listed in Exhibit 2.4. Select three of these obstacles and explain why they can be obstacles and how these obstacles can be overcome. Inadequate communication‚ inadequate information‚ and lack of understanding customers are the three obstacles that I thought would be the biggest concern for any corporation. One critical aspect of the marketing
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