Question 2 Page 2 1.3 Explain the purpose of giving a positive image of self and own organisation Question 2 Page 2 1. Complete the table below with descriptions of at least two different features of a telephone system and how / when they would be used. [1.1] Feature How / when used 1. Last number redial A lot phones have this quick and easy function on the handset whereby you would pres a single button and it will automatically ring out to the last person you spoke to over the phone. 2.Answerphone
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6.1 DESCRIBE THE ROLES AND RESPONSIBILITIES OF NATIONAL AND LOCAL GOVERNMENT FOR EDUCATION POLICY AND PRACTICE. NATIONALGOVERNMENT LOCAL GOVERNMENT Responsible for drawing up education policy e.g.: in setting the National Curriculum and Early Years Foundation Stage from which schools and nurseries operate Looking into new ways of developing the quality of services available to children under the five outcomes of Every Child Matters ‚ to develop the quality of service available to children
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it four: Principles of supporting change in a business environment Assessment You should use this file to complete your Assessment. · The first thing you need to do is save a copy of this document‚ either onto your computer or a disk · Then work through your Assessment‚ remembering to save your work regularly · When you’ve finished‚ print out a copy to keep for reference · Then‚ go to www.vision2learn.com and send your completed Assessment to your tutor via your My Study area – make sure
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The principles of infection Prevention and Control ICO1 1.1 My roles and responsibilities in relation to the prevention and control of infection are firstly to myself then my colleagues then my employer‚ to my clients and then to any visitors. Iam responsible for taking action to prevent the spread of infection in accordance withlegislation and local and organisational policies and procedures I also have a personalmoral responsibility as a member of a caring society in profession there
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Customer Service Unit 3 Communication in the customer service role Session 4 Understand how to meet the needs of a diverse range of customers © Creating Careers Limited‚ 2012. All rights reserved. Page 1 of 1 Communicating with people who have language/speech difficulties Try and ask short questions that only require short responses. Don’t raise your voice unless requested as most speech-impaired customers can hear and understand. If you don’t understand‚ ask the person to repeat what
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Information‚ Advice and Guidance The National Apprenticeship service has designed a number of resources to help teachers‚ careers advisers and anyone offering information‚ advice and guidance to young people‚ on everything they need to know about Apprenticeships and how to apply for an Apprenticeship vacancy. Resources for Schools and Colleges Adviser Guide and Checklist Inspiring the future Lesson plans and workbooks School leavers checklist Presentations Brochures and Posters Film Case
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Price Chopper Supermarkets are an example of a traditional retail outlet leveraging substantial business advantage through the use of Information and Communication Technology (ICT). The case study you were given was written in 1994 and much if not all of the technolgy mentioned is still in use today. It may be argued that there has been little advancement in the use of technology since that time. You are to prepare a critical review of this case study comparing the use of ITC with current implementations
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Unit 2 Exercise The speech I chose was on September 9‚ 1997 from Queen Elizabeth II after Princess Diana’s death . The speech was more of an informal speech of her willingness to open herself up to the people of England during this great tragedy. The speech was effective in giving the queen a chance to show her compassion during the mourning of Princess Diana and this softened her image to the British people. The speech was something the public would not have been familiar with. The British
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OCR Drama Exam Tasks Students have to choose one question to answer from a choice of three. The first of the three choices will always be extract-based. The extract is usually one to one and a half pages in length with the questions focusing directly on the extract (referring to ‘this moment’ or ‘this extract’‚ or using the word ‘here’). These questions do require an understanding of the whole text‚ but close attention to the printed extract is the key requirement for successful answers. At least
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Tourism and Hospitality Research 5 (2)‚ 103–130. Burrell‚ G.‚ Morgan‚ G.‚ 1979. Sociological Paradigms and Organisational Analysis. Heinemann‚ London. Carr‚ W.‚ Kemmis‚ S.‚ 1986. Becoming Critical. Falmer Press‚ London. Carspecken‚ P.‚ 1996. Critical Ethnography in Educational Research. Routledge‚ New York. Clarke‚ S.‚ 2001. Information Systems Strategic Management: An Integrated Approach. Routledge‚ London. Evans‚ G.‚ Peacock‚ M.‚ 1999. A comparative study of ICT and tourism and hospitality SMEs in
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