International Journal of Business and Social Science Vol. 3 No. 16 [Special Issue – August 2012] The Impact of Service Quality‚ Customer Satisfaction and Loyalty Programs on Customer’s Loyalty: Evidence from Banking Sector of Pakistan. Samraz Hafeez SZABIST Islamabad‚ Pakistan. Bakhtiar Muhammad Faculty Member SZABIST Islamabad‚ Pakistan Abstract Top organizations know that the road to success runs through their customers. Hence in today’s world‚ the companies who do not provide value to
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COUNTRY REPORT ON CUSTOMER LOYALTY IN RETAIL SECTOR WITH SPECIAL EMPHASIS ON TESCO Submitted By: Rajat Kaul A1808709003 2009-2011 Submitted To: DAVID OGLE TABLE OF CONTENT Chapter 1 Introduction Introduction Aims and Objectives Chapter 2 Literature Review The Concept of Loyalty Loyalty Programs in India Chapter 3 Methodology Research Methodology Comparative Analysis Chapter 4 Analysis
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Is brand loyalty of consumers affected by a financial crisis? The current financial crisis has spread around the world and no consumer has stayed untouched. In economic downturns‚ consumers are trying to better manage their expenses due to uncertainty for the future. In such cases‚ their brand loyalty might be shaken. Especially for UK consumers‚ whose purchasing power is lower than the other nations‚ the situation in the beginning of 2010 seems to be much more difficult. Hence‚ the purpose of
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description of life during his time period. One important theme from this Ancient Epic is Homers description of women during the Dark Ages. he women in Odyssey are unique in their personality‚ intentions‚ and relationship towards men. All women in this epic are different‚ but all of them help to define the role of the ideal woman. In The "Odyssey"‚ Homer depicts women during his time period by describing how they behave in society‚ what their roles are‚ and shows things from women’s prospectives
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you’re with.” (Charley Malloy) ‘Loyalty and betrayal are central to this film.’ Discuss. “I was ratting on myself all them years‚ and I didn’t even know it.” Terry Malloy’s eventual realisation in Elia Kazan’s film‚ On the Waterfront (1954)‚ reveals the philosophical nature of allegiances that the story of an exploited waterfront community’s resistance to an oppressive mob is centred on. Set on the docks of Hoboken‚ New Jersey‚ the film explores how certain loyalties are detrimental to one’s dignity
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An Epic Journey of the Raider of Cities The Odyssey‚ written by Homer‚ is an Epic Poem in which Odysseus‚ King of Ithaca‚ has fought in the Trojan War and he and his men are now on their journey home. While on their journey‚ they come across many obstacles and challenges in which only Odysseus makes it home. Through the acts‚ words‚ and thoughts of the character‚ one is able to see Odysseus make it back home with his family. The setting in this Epic is adventuress covering the Aegean and surrounding
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The Role of Women in The Odyssey The Odyssey‚ by Homer‚ is an epic poem based on the story of an ancient Greek hero‚ Odysseus‚ and his twenty year journey—ten years spent fighting in the Trojan War and the other ten spent traveling home. In the poem‚ Homer presents the theme of the role and nature of women. Men were the dominant gender in ancient Greece‚ and women‚ who were inferior‚ were only valued for their beauty and their ability to reproduce. However‚ in this poem‚ Homer both exemplifies
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Loyalty and betrayal are central ideas in this play. Explore how Shakespeare illustrates these themes. In Julius Caesar Loyalty and Betrayal create much of the tension and uncertainty in the text. Brutus begins as a loyal the trusted friend to Caesar and his movement towards the conspirators demonstrate how manipulative and influencing an opinion can be‚ and his honour towards the city meant that the conspirators were able to tear him away from his loyalty to Caesar. In the first scene of Julius
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For my imitation paper‚ the homeric style elements used are simile‚ imagery‚ delay‚ dialogue‚ and patronymics. The first element I used is simile and according to The Odyssey‚ there’s a quote "and as four yoked stallions spring all together‚ beneath the lash‚ leaping high‚ and then eat up the dusty road on the plain" (Homer‚ 194). A simile that I included in my imitation is "With the song of "tale as old as time‚" Considering that tune is compared to the age of the song‚ Comparing the certainty of
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or the experiences of others. In Homer’s epic poem‚ The Odyssey‚ life applications are implied through the different adventurous journeys of Odysseus‚ the protagonist. These adventures relay certain and different knowledge to every individual reader. Some of this knowledge includes the relation of numerous morals to everyday life experiences such as identity and boasting‚ surrogates‚ and enjoying life as a whole. In Homer’s The Odyssey‚ Odysseus models how identity can be related to modern day
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