Indian Institute of Hotel Management & Culinary Arts (Affiliated to Osmania University) Creating Culinary Competence FRONT OFFICE - I BHMCT I YEAR BCT CA I YEAR S. No CONTENT PAGE NO. 1. 2 3 4 5 Unit – I 1.1 Introduction‚ History & Evaluation 1.2 Classifications of Hotels 1.3 Duties & Responsibilities & Job Description-Principles Staff
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Marketing Case: Office depot The case that we are going to talk about today is about how office depot manages customer care & services. In the article we had to read they took an example of a couple‚ Steve and Dana. Dana experienced a dreadful delivery and therefore Steve‚ a marketing professor who heard the story from Dana and had just done a presentation about how important customer service is‚ decided to phone office depots customer service to see how they would handle his complaint. Steve had
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deposits as soon as possible because as your office has bills to pay there needs to be sufficient funds to cover all expenses. Also your office does not want to wait depositing any checks because they person who wrote the check might not be good with their money. If the check is not deposited in a couple of day the person who wrote it might spend the money thinking they had more than they really did. The less time you cash deposits remain in the office the less time someone dishonest would to steel
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IS AN OFFICE MEMO AND HOW DO I WRITE ONE List these headings in your memo. Please do not forget to list the headings - Facts‚ Issue and Short Answer‚ Analysis‚ Counter-Argument‚ Rebuttal‚ and Conclusion. The office memo combines your ability to explain the law along with your ability to apply the law. In the Office Memo‚ you make a determination of the likely outcome based upon your review of the law and the facts in a case. In the memo‚ you will write about the facts in a client’s case and the
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MME 101 CSUBS Sample Assignment 1 – Case Study & Report By Chris Notsis Unit Co-ordinator‚ MIBT The following document was created to act as guide for students. The content is not on the set topic. The aim here is for students look at the logic‚ structure and layout and understand the principles of report writing and their application. This document is in two parts: an actual Case Study followed by a discussion using a report format. This Case Study is a direct quotation. The corresponding report
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OFFICE ADMINISTRATION Assessment 1 Outcome 3 Katarzyna Majewska Methods of communication with customers Their might be many methods used by companies to communicate with the customer‚ like for example: Email Electronic mail‚ sometimes called email‚ is a computer based method of sending messages from one computer user to another. These messages usually consist of individual pieces of text which you can send to another computer user even if the other user is not logged in. The message can then
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Changing role of office professionals THE ADMINISTRATIVE ROLE‚ more than most others‚ has been profoundly affected by the information revolution‚ according to Canadian researcher Alice de Wolff. At a meeting of the Office Worker’s Career Assistance Group of Toronto‚ Ms. de Wolff noted that office professionals work constantly with new information technologies. They bring the information economy to life and experience the impact of the information revolution on a daily basis. She told
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Building Automation Systems (BAS) Market Insights‚ Trends‚ Analysis‚ and Forecast 2021 1 Description : Building automation systems (BAS) are the centralized‚ interconnected networks of software and hardware‚ which control the environment in commercial‚ residential and institutional facilities. The objective of installing building automation systems is to improve resident comfort‚ reduce energy consumption‚ and manage building operations effectively. BAS‚ on the basis of product type‚ can be categorized
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Introduction New Advanced Driving Assistance Systems (ADAS) are entering the market at a rapid pace. Some of these systems will support drivers by automating crucial driving tasks such as longitudinal and lateral control of the vehicle. The introduction of those systems in commercial vehicles is directed to increase safety‚ comfort and efficiency. Good examples of these ADAS are Active Cruise Control (ACC) and Lane Keeping Assist (LKA)‚ which provide longitudinal and lateral control‚ respectively
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Edward Hopper’s painting “Office at Night” creates a psychological puzzle in the viewers mind. It appears as if the man is the boss of the woman‚ who seems to be his secretary. The way the man and woman are both positioned in the picture suggests that either the woman has asked the man and question and she is waiting for a response‚ she is expecting him to give her a new order‚ or she is standing by just to see what he will say or do next. Either way many viewers will interpret their actions differently
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