The Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 Chapter 3 Classification of hotels Page 11 Chapter 4 Reception Page 18 Chapter 5 Registration Page 20 Chapter 6 Handling customer complaints Page 25 Chapter 7 Telephone
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Fitness Depot Mike Fine 11/7/2014 Executive Summary The Fitness Depot will be a health club that provides affordable gym memberships to average health-conscious consumers in the City of Lincoln‚ Nebraska. My goal is to be recognized for innovative thinking and willingness to help people of all fitness levels. Our low prices‚ online dashboard of progress and discrimination free zone philosophy will be part of the future success of this health club. Members of the Fitness Depot have the
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access to communication. The internet is a big factor in running a company or an organization. In this modern world‚ IT is trying to convert the world ’s environment into an eco-friendly environment. The world is trying its best to go green. With the current use of internet and the engagement of this modern world with IT‚ the birth of the paperless office is now supported everywhere. It is arguably one of the best innovation. Although a paperless office sounds perfect‚ it is very difficult to achieve
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Summary of the Garden Depot Case Overview The Garden Depot originated in 1985 as a small floral company. It began doing larger business since then‚ and became a successful floral company. Janice Bowman was hired by The Depot in 2005‚ and contributed to computer inventory system and a material ordering system. As he found‚ The Depot still had some potential management issues. Eighty percent of its employees were part-time students who only worked in spring and summer. Furthermore‚ no formal performance
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Abstract This project will centers on Microsoft office 365.We are going to discuss how Microsoft Office 365 have the ability to impact the business environment in a way that we never thought it was possible. In this report we will be describing Microsoft office 365‚ its benefits‚ how it will be implemented into the business‚ its critical assessments‚ course integration‚ and we will compare and contrast some of the review on this technology. Office 365 Table of Contents Summary 4 Benefits 6 Implementation
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Home Depot’s Bumpy Road to Equality Internet/Case Study Assignment: 1. If Home Depot was correct in that it was not discriminating‚ but simply filling positions consistent with those who applied for them (and very few women were applying for customer service positions)‚ given your reading of this chapter‚ was the firm guilty of discrimination? If so‚ under what theory? Yes‚ Home Depot was accountable of discrimination towards women due to their standards of hiring by reinforcing gender stereotyping;
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The Microsoft office platform includes 3 features: Word‚ Excel and PowerPoint. Each program has it own individual characteristics that can be useful to any type of working environment. Microsoft Word is a full-featured word processing program that all you to create many types of personal and business documents‚ including flyers‚ letters‚ memos‚ resumes‚ reports‚ fax cover sheets‚ mailing labels‚ etc. With Word you can easily attach files. It helps you create a “good heading structure.” It ensures
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Importance of External Factors In Influencing The Conducting Of US Foreign Policy To answer the essay question‚ external factors are indeed important in influencing the conducting of American foreign policy‚ as they are for all countries. They are important because they determine the direction American foreign policy takes‚ and with it‚ can drastically alter the futures of entire countries (Iraq & Afghanistan post 9/11). This essay will devote itself to exploring and explaining how each external factor
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stakeholders. A stakeholder framework helps identify the internal stakeholders and the external stakeholders. Internal stakeholders such as: employees‚ boards of directors‚ and managers. Customers‚ special interest groups‚ regulators‚ and others who agree are external stakeholders who collaborate and engage in confrontations on ethical issues. 2) As a publicly traded corporation‚ how can Home Depot justify budgeting so much money for philanthropy? What areas other than the environment‚ disaster
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WHAT IS AN OFFICE MEMO AND HOW DO I WRITE ONE List these headings in your memo. Please do not forget to list the headings - Facts‚ Issue and Short Answer‚ Analysis‚ Counter-Argument‚ Rebuttal‚ and Conclusion. The office memo combines your ability to explain the law along with your ability to apply the law. In the Office Memo‚ you make a determination of the likely outcome based upon your review of the law and the facts in a case. In the memo‚ you will write about the facts in a client’s case
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