The Maldives National University Faculty of Hospitality and Tourism Studies Front Desk Operations Certificate III in Front Office Operations Front Office Department – January 2012 Table of Contents Chapter 1 Introduction Page 02 Chapter 2 Organization structure Page 05 Chapter 3 Classification of hotels Page 11 Chapter 4 Reception Page 18 Chapter 5 Registration Page 20 Chapter 6 Handling customer complaints Page 25 Chapter 7 Telephone
Premium Hotel
Students in Politics (http://www.scribd.com/doc/45911060/Students-in-Politics ) The student community‚ being young and energetic‚ are a bundle of inflammablematerial‚ which at the touch of a spark ignites into a large uncontrollable fire like forestfire. They‚ being young have no patience‚ are lively and malleable.In India‚ the trend of students actively participating in politics began in the early 20thcentury‚ when India was fighting for its freedom. The elders being busy with their breadearning
Premium Political party Politics
company’s key business structure and operations‚ history and products‚ and provides summary analysis of its key revenue lines and strategy. Royal Mail Holdings (or the group or Royal Mail) is a postal services group that operates through its mails‚ post office and parcels businesses. The group is wholly owned by the UK government. The group operates in the UK and Europe. It is headquartered in London‚ the UK and employs 176‚000 people. The group recorded revenues of £9‚560 million ($16‚459.1 million) during
Premium SWOT analysis Credit card Mail
I must write a persuasive writing.about these;the background is ten years ago you started working as clerk for the dmd medical supplies.six month ago ‚liz‚the human resourec director‚promoted you to office manager.you manage two employees jackand ruth.your office provides secretarial support for the 4 members of the excutive team.2 years ago liz assigned jack to support ralph and jessica.ruth was assigned to samuel and frank.the work flow was equally balanced.youve noticed that in the last3 month
Premium English-language films Time Administration
include office supplies which is the generic terms that refers to all supplies regularly used in offices by business and other organizations who work with the collection‚ refinement‚ and output of information (colloquially referred to as "paper work"). Office supplies cost businesses a considerable amount of money every year. Most of these costs cannot be avoided but with some attention and by doing some planning beforehand‚ a large chunk of these costs can be easily cut. In businesses‚ office supplies
Free FIFO and LIFO accounting Inventory Procurement
Statement: Office Space displays the psychological torment and stress that people endure in their repetitious work routines and how they react to each predicament they encounter. Job security for much of society’s employees has become an increasingly large trepidation for those self-thought to be in an uncontrollable situation. Also‚ the working man’s perspective has the ability to be swayed for better or worse while suppressing years of frustration associated with work. The movie Office Space (1999)
Premium Employment Office Space
Densie Keaton Social Networking Advantages and Disadvantages HLT 610 Grand Canyon University Finding the advantages and disadvantages of social networking for career advancement was to say the least interesting. The employment advancement with Social media in education can teach students marketing skills early on in the process. When using sites like Facebook‚ twitter‚ and Instagram individuals are able to send information about themselves out to millions of people. If that same person
Premium Social media Social network service Twitter
Advertising in a Company A School – Based Assessment Project (General Proficiency) Presented to: Kingston College Business Department December 8‚ 2006 In Partial Fulfillment for Certification in Office Administration by CXC Submitted By: Registration no. Table of Content ← Abstract i ← Acknowledgement ii ← Introduction
Premium Advertising Research Jamaica
Office Administration Project Learning Objectives At the end of this project students will be able to: 1. Prepare an application for a job 2. Complete application forms for employment 3. Prepare various types of follow-up letters‚ letters of acceptance/non-acceptance Mark Scheme Task Description Mark Allocated 1 Dream Job A. Reason for interest in the particular job chosen B. Qualifications necessary for the job chosen 10
Premium Employment Recruitment Cover letter
To what extent do judges protect individual rights and freedoms in the UK? Judges protect individual rights and freedoms in the UK positively since the Human Right acts 1998 was introduced‚ which protected the rights of citizens in the UK and reducing the civil liberties faced previously. This essay will show that Judges do protect individual rights and freedoms effectively Firstly with the introduction of the human rights act it has protected people of the UK means that people can be protected
Premium Law Human rights United Kingdom