4) Ans.As stated in the case the motto of the founder of the Rent-a car enterprise Jack Taylor was ’Take care of your customers and employees first‚ and profit will take care of itself.’ The concept of ESQi or the Enterprise Service Quality index model was also based on this core concept.According to this concept survey is conducted to find out two basic objectives‚ “what makes customers loyal‚and who are the loyal customers of the company”. Enterprise targeted customers who were highly satisfied
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International Dimensions of Ethics Education in Science and Engineering Case Study Series Bhopal Plant Disaster Appendix A: Chronology by MJ Peterson Revised February 26‚ 2009 Appendix Contents: 1.) Bhopal Chronology 2.) Ensuing Litigation Chronology References used in this section: Paul Srivastava‚ Bhopal: Anatomy of a Crisis (Cambridge‚ MA: Ballinger‚ 1987). Sanjoy Hazarika‚ Bhopal: The Lessons of a Tragedy (New Delhi: Penguin Books India Pvt Ltd‚ 1987) This case was created by the International
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Overview The United States experiences a variety of natural disasters throughout the year. Because of hurricanes on the Pacific‚ Atlantic‚ and Gulf of Mexico coasts‚ earthquakes near the San Andreas and other fault lines‚ volcanic eruptions‚ tornadoes in the plains‚ and floods throughout the Midwest‚ the United States suffers approximately $1 billion in losses each week. From 1990-93‚ losses surpassed those during the previous decade‚ mainly due to Hurricane Andrew‚ the Midwest and Northwest floods
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The social construction of disasters evolves throughout the years due to political and economic factors as well as education and technological advancement. One thing is that disasters are commonly understood to be limited in both time and effect (Hills‚ p.163). When analyzing and interpreting past‚ present and future political synergies‚ it is necessary to include a human dimension that encapsulates and embraces socio-cultural appreciation and understanding of man and his environment (Trim‚ p. 218)
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disclosure of patient information. The Health Information Portability and Accountability Act (HIPPA) requires that employees complete yearly education to maintain competency on patient privacy issues. The hospital is prepared for the next natural disaster and information users‚ such as managers‚ directors‚ and executive staff members can obtain the medical information from the offsite facility at that time. The day
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MANAGEMENTS OF DISASTER TOURISM. INTRODUCTION Nowadays‚ more and more people have traveled around the world or even their own country. To make a person’s travel fantastic and stunning‚ tourism plays great roles. However‚ tourism is vulnerable and susceptible to unpredictable disaster and crisis. Many tourists have experienced such catastrophic things and even died during their trip. In order to prevent those from having effects on tourism as possible as we can‚ we need effective and efficient
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Definition of Disaster: Disaster means a serious disruption to a community caused by the impact of an event that requires a significant coordinated response by the Government and other entities to help the community to recover from the disruption. Disasters are usually associated with severe damage to infrastructure and utilities‚ death‚ injuries and homelessness‚ and can be widespread or contained within a particular sector or sub sector. Definition of Disaster Area: Disaster Area means
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PUBLIC SERVICE COMMISSION PUBLIC SERVICE COMMISSION DISASTER PREPAREDENESS PLAN COMPILED BY :NUNURAYI GLADYS TABLE OF CONTENTS CONTENTS EMERGENCY PLAN COMMITTEE ACKNOWLEDGEMENT PREFACE INTRODUCTION POLICY STATEMENT MISSION STATEMENT MANDATE PREPARATION RESPONSIBILITY OF THE COMMITTEEAND COMPOSITION ROLE OF THE COMMITTEE IDENTIFICATION AND ASSESSMENT OF THREAT EMERGENCY RESPONSE TEAM EQUIPMENT AND MATERIALS RESPONSE SURVEY PLANNING RECOVERY REPORTING
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Natural Disasters and Catastrophes Paper 1 Rough Draft Disasters Prepared For From researching online databases of my city‚ I’ve found that we are focused on planning ahead for disasters such as hurricanes‚ or even different forms like terrorism for example. The city acknowledges this strategic planning needed‚ as well as building public awareness and the development of hazardous mitigation and emergency response plans. According to the mayor‚ these plans are at completion and ready for use when
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Buffalo Creek Disaster YE HAO GBL395 Summer 2014 Synopsis: One of the most significant mining disaster happened at a little valley that located in Buffalo count‚ West Virginia in February 1972. The disaster cause by a dam corruption which was used to block black water produced in mining procedures. The flood break out from the fallen dam and rush out the 17 mile valley below it‚ killed more than 100 people‚ 1000 people injured and more than 4000 people were homeless
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