Competitive Strategy LB5206 Amazon.com “Live” Case Study Table of Content Table of Content 2 Executive Summary 2 Corporate Culture 3 Industry Analysis through Porter’s Five Forces 5 Competitors for amazon.com 8 SWOT Analysis of Amazon 9 Difficulties faced by Amazon.com 12 Competitive Strategies 12 Recommendations 14 General References 15 Executive Summary Amazon.com is a customer centric company. They put more effort in improving their system to make the experience of customer more comfortable
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Study Amazon provides an array of products and services to businesses and individuals worldwide. As an online retailer and third-party‚ Amazon‟s products range from books and music to furniture and clothing. This e-business operates under several business models‚ all of which are designed to capture and retain customers while keeping up with evolving technological customer demands. Amazon‟s online retail services allow businesses to sell their products on the same platform as the Amazon retailer
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geographical presence. The report finds that Amazon’s weakness as an e-retailer arises from the cost of delivery and its reliance on outsourced firms to fulfill its product delivery. To improve the customer experience that Amazon is focused on‚ this report suggests that Amazon enters into a joint venture with delivery companies to have better control over delivery costs and delivery service levels. Amazon.com founded by Jeff Bezos in 1995‚ is the top E-commerce store worldwide in terms of revenue
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Contents 1. Introduction 2 1.1 The overview of Amazon.com 2 1.2 Amazon’s business model and primary business 2 2. Strategic position of Amazon 3 2.1 PESTLE analysis 4 2.2 Industry and competitive environment analysis — Porter’s Five Forces Model 7 2.3 Internal environment analysis- SWOT 11 3. Suitability of Amazon’s corporate strategy 12 3.1 Growth through lower cost structure and lower prices. 12 3.2 Creating value for customers by using their technology expertise 14 3
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e-commerce company‚ is the largest online retailer in America whose revenues are triple those of its nearest competitor. Amazon serves a worldwide audience and its website is available in English‚ Chinese‚ French‚ German and Japanese. Amazon websites get around 615 million visitors annually because of its strong brand and reliability (http://www.webhostingreport.com/learn/amazon.html). Amazon began as an online bookstore. This gave it the advantage of having more titles than the traditional brick-and-mortar
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cost-conscious culture. Focus on hiring and retaining versatile and talented employees‚ and weight their compensation to significant stock ownership rather than cash. We know our success will be largely affected by our ability to attract and retain a motivated employee base‚ each of whom must think like‚ and therefore must actually be‚ an owner.” Financial Amazon has profited three years in a row and has increased revenue every year these past 2 years. Benchmarks Amazon was able to be able to control
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Environmental 7 Legal 7 The operating environmental analysis 7 Industry rivalry: High 7 Potential for new entrants: Medium 8 Substitute products: High 8 Bargaining power of suppliers: Low 8 Bargaining power of buyers: Medium 8 Strategic capabilities of Amazon 9 Unique resources 9 Amazon’s core competence 9 Amazon’s stakeholder’s expectations 10 Shareholders (Investors) 11 Top management 11 Customers 12 Suppliers and distributors 12 Employees 12 Environmental groups 12 Regulators 12 Amazon’s corporate level
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act upon situations with colleagues‚ customers better because of knowledge from experience in life and work. Not learned in classroom 5. Make good mentors and coaches in their fields of experience 6. You do not lose 2 hours of productivity time per day for texting 7. Less arrogant 8. Valuable long-term relationships and industry contacts built over the years 9. Can provide objective advice to younger managers because he/she isn’t trying to climb the corporate ladder. 10. Less
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the first company to offer the greatest selection of “books‚ CDs‚ videos‚ DVDs‚ electronics‚ toys‚ tools‚ home furnishings and housewares‚ apparel‚ and kitchen gadgets.” Amazon had also begun getting into the retail business by selling products offered from companies such as ToysRUs‚ Target‚ Borders‚ Hotwire‚ and many more. Amazon strived to “set the standard for web businesses. The site was intended to become as user friendly as possible with the ability to match needs to all sorts of customer bases
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The Business Strategies of Amazon MOHAMMAD BILAL HAYAT MAHMOOD CHOHAN CONTENTS PAGE NO. EXECUTIVE SUMMARY 3 THE HISTORY OF AMAZON & ACHIEVEMENTS TO DATE 3 PORTERS GENERIC STRATEGIES 4 AMAZON SWOT ANALYSIS 6 AMAZON FIVE FORCES MODEL 8 CONCLUSIONS 11 APPENDICIES 12 REFERENCES 13‚ 14 & 15 Executive Summary In this investigation‚ I will be attempting to analysis
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