CUSTOMER CARE IN ICT OUTCOME 1: Know how to provide customer care by establishing customer relationships 1.1 Describe the uses of interpersonal communications – verbal and non-verbal techniques Verbal communication is one way for people to communicate with others in a face to face environment. Effective verbal or spoken communication is dependent on a number of factors. Clarity of speech‚ remaining calm and focused‚ being polite and etiquette will all aid the process of verbal communication.
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essay writes and discusses on the findings of the research questions related to “impact of ICT on working life”. The research investigation bases on the concept of asking smart questions that seek the relevant answers. This is facilitated by learning from and sharing ICT knowledge with others‚ and reading ICT articles sourced mainly through the internet for further knowledge. 2. What are Technologies‚ ICT and their Impacts? Technologies are developed by applying knowledge and skills from
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Blue‚ 18. Set. Hit. Hit. Zach. Zach. Crossbuck 30. Crossbuck 30. Crossbuck 30. Crossbuck 30. - Ready? - Ready. The Eagles will have to go for it on fourth down with just 42 seconds left in the game and no timeouts. Coach Taylor can get his first winning season for the Shiloh Christian Academy if they can pull this play off. Move it‚ team! Set‚ hit! Zach Avery pitches back to Jacob Hall. Jeremy Johnson’s going down the field. - Here come the Tigers. - Throw
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Social Networking and Risks Involved Social networking for many is a way of everyday life. In today’s modern cyber tech world‚ it has become almost a rarity to find someone who can honestly say they have never used any type of online networking. Sites such as Facebook‚ Twitter and‚ YouTube are just a few of today’s most widely used. Networking has become a great source for countless reasons including; staying connected with friends and family‚ meeting people with the same interests‚ dating and
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I will never ever speed again. Speeding cost way too much time and aggravation to continue speeding. This ticket has made me realize that all speeding does is put me and other people in danger and waste a lot of gas. And in these economic times wasting gas isn’t the best idea. I am unemployed and I’ve been trying to get a job to pay for this ticket so my parents wouldn’t have to. This is good because now I know that speeding is just wrong. I can drive 45 in a 45 and some one could be doing 60
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Today i want to inform to my audients about disadvantages of smoking. There is having 4 disadvantages of smoking: Firstly‚ health problems. Health problems are the obvious disadvantage to smoking. The American Cancer Society warns about the dangers of nicotine addiction on their website. When you inhale the smoke from a cigarette‚ it is breathed deeply into your lungs. Smoking has been connected to several types of cancer‚ including lung cancer‚ pancreatic cancer and larynx cancer‚ as well as
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(megapixels) * Storage capacity (gigabytes) * Memory card (gigabytes) SD and SDHC cards: flash memory cards‚ SD (2GB)‚ SDHC (32GB) Wi-Fi: wireless fidelity. Long-range data transfer. Bluetooth: Short-range data transfer. User Interface: the way in which a user interacts with a system Features for the elderly: * Easier navigation * “Panic” button * Larger sized buttons and keys Pro’s and Con’s of mobile phones * Texting can give RSI * Unsure of the risks * Impact
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0.Disadvantages of online games Nowadays‚ online games are famous. People prefer to play online games during their leisure time. They are attracted by high resolution of graphic‚ story plots‚ and accessibility of the games. These features would definitely amuse them. But‚ there are lots of disadvantages of online games. Playing online games is a waste if time‚ You may say‚ "Playing online games is an entertainment." Yes‚ I agree with you‚ but‚ most of the online gamers would spend a plenty of
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RELEVANCE OF ICT TO HUMAN DEVELOPMENT CHAPTER ONE 1.1 INTRODUCTION AND DEFINITION OF ICT The acronym ICT represents information and communications technology. ICT is a composite term made up of three important concepts which are information‚ communications and technology. To understand ICT‚ one must understand the three concepts. Information can simply be defined as data that has been processed‚ that aids decision making. It can also
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Earth in Danger Nobody can negate that a lot of phenomena has been changed in our world recently while wondering the reason of these changes. One of the main reason for a lot of change in our life is the rapped raise on temperature which is called global warming. Global warming is the rise in the average temperature of Earth’s atmosphere and oceans since the late 19th century and its projected continuation. Since the early 20th century‚ Earth’s mean surface temperature has increased by about 0.8
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