MYSTERY SHOPPING: AN EFFECTIVE METHOD FOR MEASURING INTERNAL QUALITY SERVICE 1.0 Contents 2.0 Executive Summary The Jamaica National Building Society (JNBS) is the premier building society in Jamaica and prides itself on providing excellent customer service. Consequently‚ JNBS conducts an internal quality service survey twice per year to help staff recognize how their performance and customer service delivery is perceived by individuals in other departments. This approach has provided
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When I was around six years old‚ one of my favorite places to go with my father was McDonalds. Those perfectly bronzed golden arches‚ the ultimate American icon‚ stood out no matter what part of the city road you were driving on. Then‚ the closer and closer you got to heaven‚ it hit you like a Russian freight train…..that smell‚ that wonderful‚ mind blowing‚ slap me in the face nectar that could only come from two places; mother’s kitchen and McDonalds. Of course this love affair all started in
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OBJECTIVES OF STUDY Primary objectives:- •To know the perception of people towards plastic money. Secondary objectives:- •To know the importance of plastic money in the daily life of consumers’ W.R.T credit and debit cards. •To study the benefits of debit card and credit cards. •To find out the market leader among the various banks/companies issuing credit and debit cards •To know the problems faced by respondents using plastic money. •To study the satisfaction level
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iTROLLEY. We make use of RFID technique to create intelligent shopping trolleys‚ which keeps a tally of what is in them. This application also reduces time at the checkout through active billing at the trolley terminal. The trolley’s system can identify the placing of the products in (or out of) the trolley‚ access pricing information‚ display promotions‚ and relates to other in-shop applications. At the check-out‚ the smart shopping trolley system transmits the list of items to the cashier. It transmits
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Persuasive Essay w/o Visual Prompt: For this assignment‚ you are required to write an argumentative/persuasive essay. Topic: Think about something that is wrong (as you see it) in America or another country (i.e. your native country). Whatever you choose to write about‚ you have to make sure that you offer solutions to the problem. This is not a definition essay where you will just define and explain your problem; you have to argue (persuasively) why the problem exists and how the problem
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write an essay‚ whether it be an elementary school‚ secondary school‚ college or university‚ public or private‚ or any other type of scholastic institution. Essays are a simple fact of life for the student‚ so knowing how to write one is essential to success. There are many different ways to write an essay and many different formats from which to choose. One of the easiest templates for essay writing is the five-paragraph essay‚ and it can be used as the template for an expository essay or a persuasive
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University of Phoenix Material Persuasive Essay Write a persuasive essay of approximately 700 to 1‚050-words on a local‚ regional‚ or national current event or political issue that has affected you‚ your family‚ or your community recently. For example‚ you could address either the national or your local government’s fiscal and tax policies and explain how they have affected the economy or your own personal situation. You might discuss the role tourism plays in your area‚ how professional sports
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S.No 1 2 3 4 5 6 7 8 9 10 11 12 13 14 Pg.NO Consider an E-commerce application of “shopping cart” for purchasing things over the web. Implement the above application using EJB by considering the necessary issues involved. Develop a console application in c#.net with following features: i. open a one text file which already existed in system. ii. Allow the user enter a string and search the given string is presented in the file or not using file streams 3Consider
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No. 4 [Special Issue – February 2012] FACTORS INFLUENCING CONSUMERS’ ATTITUDE TOWARDS E-COMMERCE PURCHASES THROUGH ONLINE SHOPPING Zuroni Md Jusoh Goh Hai Ling Centre of Excellent for Sustainable Consumption Research Department of Resource Management and Consumer Studies Faculty of Human Ecology Universiti Putra Malaysia 43400 Serdang‚ Selangor Malaysia. Abstract Online shopping is the process of buying goods and services from merchants who sell on the internet. Shoppers can visit web stores from
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AP ENGLISH LANGUAGE ARGUMENTATIVE OR PERSUASIVE ESSAY The Assignment: You are to research and compose an argumentative or persuasive essay focusing on a controversial issue (you may not write on abortion‚ gun control‚ marijuana legalization‚ gay marriage‚ or creationism/evolution). Argumentative essays enlighten your readers to the rationale behind your position on a debatable issue. However‚ persuasive essays not only enlighten your readers to your position on an issue‚ but also attempt to coerce
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