Key operations questions Chapter 1 Operations management ➤ What is operations management? ➤ Why is operations management important in all types of organization? ➤ What is the input–transformation– output process? ➤ What is the process hierarchy? ➤ How do operations processes have different characteristics? ➤ What are the activities of operations management? Chapter 2 Operations performance ➤ Why is operations performance important in any organization? ➤ How does the operations function incorporate
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“My dad had limitations. That’s what my good-hearted mom always told us. He had limitations‚ but he meant no harm. It was kind of her to say‚ but he did do harm” (Gillian Flynn‚ Gone Girl). The relationship between parents and their young one is very fragile because one wrong decision and the child’s perspective of their guardian could change their childhood . The poem “First Memory” by Louise Gluck displays the lack of love the speakers father fails to provide for his child . The writer uses comprehensive
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performance management to increase their ability to provide a quality service and gain a competitive advantage‚ it will also show how systems have been implemented to achieve this and what Sainsburys have changed in recent years to achieve the competitive advantage it was looking for‚ The main area Sainsburys have changed is there Supply chain which had a cost gap of around £60 million. It will also look at how the operations functions carried out by Sainsburys can be linked in with other areas of
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efficient. 3) Reduce interruptions c. Less interruptions means smaller throughput time. 2. Define quality. Quality – the ability of a product or service to consistently meet or exceed customer expectations 3. Define and explain benchmarking. Benchmarking involves selecting a demonstrated standard of products‚ services‚ costs‚ or practices that represent the very best performance for processes or activities very similar to your own. The idea is to develop a target at which to shoot
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QUALITY ASSURANCE IN OPEN SOURCE SOFTWARE DEVELOPMENT: A SYSTEMATIC LITERATURE REVIEW Abstract Background : A software development methodology was initiated from the concept of sharing the source code. In 1998 it was named as open source software development. Objective : To collect and analyse reported issues on quality assurance in open source software development Method : Based on the guidelines for conducting a Systematic Literature Review(SLR) by Kitchenham. Results : This paper present
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Introduction to operations management Learning outcomes After reading this chapter you will be able to: ➜ Define what is meant by operations management ➜ Understand the nature of operations within an organization ➜ Explain what an operations manager does and the role he/she plays in an organization ➜ Discuss the similarities and differences between the manufacturing and service sectors of the economy ➜ Explain the similarities and differences between customer processing operations‚ materials processing
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Average Product” as “Average output per employee.” MP has to do with the extra output produced by the last person that was hired. Q (L‚K) = a + bL + cL2 +dL3 only labor is in the SR production formula. Q (L‚K) = a + bKL + cK2L2 +dK3L3 (Both labor and capital are in LR formula.) TFC =Total Capital Costs = rK Here “r” represents the “capital costs over the specified time period for 1-unit of capital K.” TC = wL + rK‚ w = wage rate paid to each laborer (per time period)‚L = number of units of labor
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Shivaji Shivaji was a Maratha ruler famous for his bravery. His father Shahji Bhonsle was a general in the army of the Sultan of Bijapur. Shivaji was born at Shivneri near Pune in 1627CE. His Mother Jijabai brought him up. Shivaji was a skillful horseman and knew the art of warfare. He captured many forts and challenged the Mughal rulers. He became the king of Marathas in 1674CE and assumed the title of Chhatrapati at his capital Raigadh. In 1646CE Shivaji captured the fort of Torna with
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MANAGE FRONT OFFICE/GUEST SERVICE OPERATIONS 1) Identify at least FOUR areas requiring Standard Operation Procedures. a. Specific Operations : i. Process check-in‚ reservation‚ post charges‚ process check-outs b. Staff conduct and Appearance: i. Procedure for handling misconduct and/or inappropriate appearance c. Safety and Security: i. Fire safety procedures‚ procedures for issuing room keys and handling emergencies d. Service Standards: i. Answering phone calls‚ speed‚ accuracy‚ completeness
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Winter 2013 Master of Business Administration- MBA Semester 2 MB0048 – Operations Research - 4 Credits (Book ID: B1631) (Roll no: 1305009661) Q.1: Discuss the various stages involved in the methodology of Operations Research. Briefly explain the techniques and tools of Operations Research. Ans: The basic dominant characteristic feature of operations research is that it employs mathematical representations or models to analyse problems. This distinct approach represents an adaptation of the
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