B-TEC Health and Social Care Level 3 Year One. Unit 1 – Developing Effective Communication in Health and Social Care Unit Booklet 2011-2012 Student Name:______________________________ Please Note: You must keep this booklet safe. It is a requirement that‚ at the end of the unit‚ you will submit this booklet as evidence of your learning. A second copy of this booklet will not be given so if you lose it you must reprint it at your own expense and
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Communication between care workers and service users is essential for promoting and maximising the rights of users of health and social care services. All patients and users of our service should be kept informed about their treatment. They should be able to talk to you or the workers making decisions about their treatment. It is your responsibility to overcome any problems with communication that may arise‚ not just in giving users information in a format that they can understand‚ but also in giving
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choices‚ appearance or academic performance. There are two main types of discrimination‚ these are known as overt and covert. Overt means open discrimination‚ this is when someone makes it clear that they are discriminating against another individual or group of people. An example of overt discrimination that could potentially occur within a health and social care maybe that a member of staff is constantly giving someone less attention and not meeting their needs or even purposely serving them last
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legislations 1.Health and Safety at Work etc Act 1974 The Health and Safety at Work etc Act 1974 ‚ also referred to as HASAW or HSW‚ is the primary piece of legislation covering occupational health and safety in the United Kingdom. The Health and Safety Executive is responsible for enforcing the Act and a number of other Acts and Statutory Instruments relevant to the working environment. 2.Health and Social Care Act 2008 The Health and Social Care Act 2008 established the Care Quality Commission
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Principles of Health and Social Care Practice Introduction This unit develops understanding of the values and principles that underpin the practice of all those who work in health and social care. The essay consider theories and policies that underpin health and social care practice and explore formal and informal mechanisms required to promote good practice by individuals in the workforce‚ including strategies that can influence the performance of others. The first part of this essay will consider
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L.O.1. Explore how communication skills are used in health and social care settings 1.1 Apply relevant theories of communication to health and social care contextsAccording to George Gerbner‚he describes the three main branches of communication studies as; 1.”semiotics” The study of signs and symbols and how they combine to convey meaning in different social contexts‚This branch is mainly concerned with how verbal‚non verbal and aural signs and symbols combine to create messages. 2.Media effects
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date; home learning in house keeping and food hygiene. Novembre 08 to 09; adult literacy level 1 and 2 passed. Novembre09; adult numeracy level 1 passed. Octobre 09;Riley training centre clait passed. March 07 to 08; customer care training passed. February 05;health and safety and manuel handling training May 2000 to 2003;Ghana college. EMPLOYMENT HISTORY Octobre 2009 to Decembre 2010; Assistant house keeper/kitchen assistant at Oliver inn. Duties: Assist to day to day cleaning of rooms
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Rights of a service user at the Sutton Primary Care Trust. Name: Service: Provider: Date 15th June 2013 BTEC Level 2 Extended Certificate in Health and Social Care ------------------------------------------------- Assessor: Kofi Freeman Amponsa-Dadzie Contents Rights Welfare Equality Act Data Protection Act Age Discrimination Sexual Orientation Religious Beliefs Privacy Respect and Dignity People who come to the Sutton Primary Care Trust use our services on a day to day basis
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Discrimination in Health and Social Care Discrimination has many meanings and involves numerous different ways people can discriminate against others. Discriminations can be as simple as someone making a judgment against someone else by the way they dress or the way they speak or it can be the people are discriminated because they choose to be different or have a disability‚ different colour of skin or religion. Discrimination is unfair treatment of a person action based on prejudice. There are
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Social Security & Health Care Outline 1. Social Security a. Introduction: Social Security: What is it? b. History of Social Security i. Pre social Security era 1. Greek 2. Medieval European 3. The “Poor Laws” ii. Early American Social Security 4. Colonial 5. Civil war 6. Great Depression c. Modern American Social Security iii. When was it established?
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