Empathetic Statements Empathy means providing caring and personal service‚ is your ability to truly put yourself in your customer’s position so you can understand his/her frustration. * “Yes‚ Mr./Mrs. Customer I can help you with that” * “Definitely” * “Surely” * “Absolutely” * “Certainly” * “I understand” * “I apologize for this inconvenience” * "I understand how difficult that would be" * “I do understand the inconvenience you have faced” * “I will be more
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better compete with Regal Books‚ which recently opened a cafe. Monarch‚ which has been in business at the same location for more than twenty years‚ has a large customer following because it is known for its wide selection of books on all subjects. Opening the cafe would clearly attract more customers. The cafe would require relatively little space. Space could be made for the cafe by discontinuing the children’s book section‚ which will likely become less popular given that the last national census
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This clip is the 2009 opening sequence of the ITV1 show‚ Hollyoaks. The opening sequence of Hollyoaks starts with an extreme close-up (ECU) of an eye with ‘Hollyoaks’ edited in to look like it is written in the pupil. This establishes the name of the show straight away and the eye signifies to the viewer that they will be onlookers into the lives of the characters. The audience then hears the non-digetic sound of fast-paced music which sounds like that of the rock genre. It begins with a short
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Zealander Andrew Niccol. In it‚ Andrew Niccol explores the themes of genetic modification and its possible future use in human engineering. The opening scenes are stylishly designed and subtly introduce the themes and main character of the film. As mentioned‚ genetics plays a very large role in the film Gattaca’ and is introduced in several ways in the opening scenes. The very first images the viewer sees after starting the film is a quote juxtaposed onto a black background‚ followed by another quote
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The government is going to take you inside the doors of what was once the one of largest telecommunication companies in the world‚ WorldCom and tell the story of how an 11$ billion dollar accounting fraud led to one of the largest bankruptcy filings in history. In the two years before WorldCom declared bankruptcy‚ one man at the helm of the company told lie after lie about the true financial condition of WorldCom‚ lies that artificially inflated his own stock holdings and lies that deprived the
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Reading a Media Text Pretty Little Liars’ Opening Credits I have chosen to interpret‚ in both connotatively and denotatively ways‚ the opening credits to one of ABC Family’s most acclaimed TV show‚ Pretty Little Liars. It premiered in the early summer of 2010. Based on a teen/drama/mystery series‚ this show has rapidly gained success. When you watch the opening credits for the first time without knowing anything about the show‚ it’s easy to guess what the show is about; but once you
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This is the hearing of Dunn and Bridges‚ in which the plaintiff must prove on the balance of probabilities that: 1. The defendant was the occupier of the premises. 2. On 10 October 2012 Dr Bridges held a party at 19 Castlecrag St Woollahra for his young child‚ Max Dunn and friends. 3. The plaintiff attended the party 4. The plaintiff was pushed into the pool by another guest 5. The plaintiff was concussed and has nerve damage to his neck as a result of his fall 6. The defendant
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Opening Statement Frank Cearnal Jr CRJ 100 November 11‚ 2012 John Taulane Opening Statement In today’s court system it’s not what you know it’s what you can prove‚ this statement has assisted me with the choice of discussing the Opening Statement of a Trial. Open statements can be catastrophic in any trial process‚ I would like to think of opening statements as the seed that initiates doubt in the minds of the jury. Opening Statements are defined as the information presented to the jury by
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OPENING STATEMENTS - many lawyers consider this the most crucial part of the trial - After opening statements‚ a case unfolds in bits and pieces and not necessarily in any organized manner - research shows that many jurors form strong opinions after opening statements and interpret all of the subsequent evidence in light of those initial impressions - prepare an opening statement that virtually cripples the opposition - opening statements give an overview of what you expect to show through the
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THE GLOBAL STATEMENT: What is it and where to use it? Aside from courtesy details‚ a thesis statement (a more direct statement about the topic/text than the examples below; a simple equation which may help is thesis = topic +opinion) and your road map‚ an introduction may also offer (usually in the opening sentence) a general or global statement about the nature of texts/ characters/conflicts/ideas/identity/ conventions/responses etc… on all the usual topics you are asked to discuss in essay writing
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