* Airline Customer Relationship Management Tool INDEX 1. Introduction 2. System Analysis a. Existing System b. proposed System 3. Feasibility Report a. Technical Feasibility b. Operational Feasibility c. Economical Feasibility 4. System Requirement Specification Document a. Overview b. Modules Description c. Process Flow d. SDLC Methodology e. Software Requirements f. Hardware Requirements 5. System Design a. DFD b. E-R diagram c. UML d. Data Dictionary 6.
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CASE 3: STRATEGIC CHOICES AT THE SINGAPORE AIRLINES GROUP Strategic Management and strategic Competitiveness Productivity Enhancement 1) Deployment of Technology 2) Total Involvement 3) Incentives The External Environment A) General Environment 1) Demographic • Malaysian Airlines (regional competitor)‚ which is geographically closed to Singapore‚ were imitating SIA’s strategy (threats) 2) Economic • Global financial crisis – reduced demand
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Case Study Southwest Airlines Course: Services Marketing 3rd Term Southwest Airlines (SWA) began services in 1971. In 1972‚ court order no charter flight beyond Texas in order to make up for the lost revenue they were forced to sell aircrafts and keep just the ones needed to continue business and operate scheduled services. Schedule could be kept if the turning time of a plain was low enough (10 minutes). Nevertheless‚ Dallas-based SWA achieved 40 consecutive years of profitability and an
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Operating System UNIT - 1 Roadmap • What is an Operating System? • • • • • • • • Operating System Objectives/Functions The Evolution of Operating Systems Major Achievements Structuring methods Design of API’s Interrupts Device Organization User/System state Transition What is an Operating System? • A program that acts as an intermediary between a user of a computer and the computer hardware. OR • A program that controls the execution of application programs. • Kernel – the one program
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you all know‚ MAS and AirAsia now are fighting over who has the best and cheapest campaign. Everyday we can see on newspaper MAS offering flying to various locations at RM0. The next days AirAsia shoot back with other location with free seats or 99 cents fares. AirAsia flight offers out with a special promotion Now Everyone Can Fly n 2010. AirAsia also offer flight and tour packages.. The price of flight fares between MAS and AirAsia‚ AirAsia is cheaper than MAS. AirAsia wants to be the lowest
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UUM COLLEGE OF ARTS AND SCIENCES UNIVERSITI UTARA MALAYSIA No. Information on Course 1. Course Name : OPERATING SYSTEM 2. Course Code: STIK2044 3. Name(s) of Academic Staff: HATIM MOHAMAD TAHIR ROOM: SOC3070 OFF:928 5193 EMAIL: HATIM@UUM.EDU.MY FB: HATIM 4. Rationale for the inclusion
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Chapter 2 – Operating System Overview TRUE/FALSE QUESTIONS: 1) An OS should be constructed in such a way as to permit the effective development‚ testing‚ and introduction of new system functions without interfering with service. (True) 2) The OS masks the details of the hardware from the programmer and provides the programmer with a convenient interface for using the system. (True) 3) The ABI gives a program access to the hardware resources and services available in a system through the user
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1. Briefly‚ what is an operating system? An operating system serves as a hardware/software interface‚ acts as a repository for common‚ shared routines and defines a platform for constructing and executing application software. 2. An operating system presents an application programmer with a relatively "friendly" hardware/software interface. What does this mean? Why is it important? The user interface‚ sometimes called the shell‚ provides a mechanism for the user and application programs to communicate
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INTRODUCTION Operating system (OS) is a set of programs that acts as an interface between user and computer hardware. It also manages the internal resources of a computer like control Unit‚ arithmetic logic unit‚ memory unit‚ I/O unit etc. simply we can say that operating system (OS) is a communication channel between the user and the computer machine. It is must for any computer system because the OS is only: The one program that runs at all the times on the computer. The program that
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1. Introduction As the biggest budget airline in Asia and one of five Indonesian airlines allowed to fly into European Union nations‚ according to Aviation Safety Network (as cited in Janes‚ Park & Rothman‚ 2014)‚ AirAsia had no fatal crashes in its history for more than a decade of operations. However‚ after thirteen years the business had run‚ AirAsia QZ8501 carrying 162 passengers went missing as it lost contact with air traffic control on its way from Surabaya‚ Indonesia to Singapore on 28th
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