This page intentionally left blank Operating Systems in Depth This page intentionally left blank OPERATING SYSTEMS IN DEPTH Thomas W. Doeppner Brown University JOHN WILEY & SONS‚ INC. vice-president & executive publisher executive editor executive marketing manager production editor editorial program assistant senior marketing assistant executive media editor cover design cover photo Donald Fowley Beth Lang Golub Christopher Ruel Barbara Russiello Mike Berlin
Premium Operating system
Case Study > Data Warehousing Continental Airlines I. Executive Summary Table of Contents I II III IV V Executive Summary The Decision to Invest Implementation New Business Strategies ROI 2 4 6 9 19 20 Technical Appendix A Continental’s comeback from “Worst to First” is an airline industry legend. Now the company is engaged in a new initiative to move from “First to Favorite.” To support this ambitious initiative‚ Continental tapped into its Enterprise Data Warehouse and expanded it
Premium Customer relationship management Customer service Airline
Caso Regional Airlines Planteamiento del Problema Regional Airlines está estableciendo un nuevo sistema telefónico para manejar las reservaciones de vuelos. Durante el periodo de 10:00 A.m. a 11:00 A.m. las llamadas del agente de reservaciones ocurren de forma aleatoria en un promedio de una llamada por cada 3.75 minutos‚ pasando el agente un promedio de 3 minutos por cliente. La administración de Regional Airlines desea ofrecer un sistema de reservaciones eficiente‚ como parte de su
Premium Conocimiento Empresa
Vicki Hinton 03/21/2011 The Administration Process SEC/370 Michael Scott University of Phoenix Operating Budgets Paper Budgets are systematic plans that organizations use to manage objectives and goals. They are important documents that bring out important aspects of the organization and provide information to direct that organizations activities (Johnson‚ 2005). They are basic planning tools that help managers make decisions within the organization. Budgets vary in different organizations
Premium Budget Budgets Fiscal year
aircraft fuel price increases‚ wages‚ work rules and work patterns‚ chapter 11 bankruptcy airlines‚ excess capacity‚ a very capital intensive business and too many years as regulated airlines. In fact‚ during the Gulf war and recession in 1990-92‚ it took them four years to return to profit‚ even though traffic recovered within a year. The industry experienced a profit slump. From 1994 to 1997‚ airlines have had to recognize the need for radical change to ensure their survival and prosperity‚
Premium Airline Financial crisis Inflation
Airline Catering What is airline catering? Airline catering is a business that provides food service at a remote site‚ specifically airline companies. It involves providing meals for passengers on board an aircraft as well as for restaurants situated at airport terminals. Modern airports have a variety of food and beverage outlets to cater to the increasing number of air passengers. Catering to passengers en route is normally contracted out to a flight catering unit of a reputed hotel or to a
Premium Catering Airline Pan American World Airways
JETBLUE AIRLINES OCTOBER 2006 JetBlue started their business in a positive approach‚ by ensuring the main elements were in place prior to starting operations. Compared to JetBlue ’s counterparts that started up their airlines in the 1980 ’s and 1990 ’s‚ JetBlue began with a highly experienced senior management team‚ dedicated core values‚ and plenty of capital to ride out the low times. JetBlue ’s strengths and opportunities compared to the industry are: Strength & Opportunities:
Premium John F. Kennedy International Airport Lufthansa
Operating a Franchise in Australia Contents Introduction 2 Discussion 3 Conclusion 11 References 12 Introduction The major issues or background of the essay is the need to review the franchisee code of conduct in Australia and verifying the amendments those took place in 2008 and 2010. The key points for this review are issues like questions of good faith in franchising‚ the various rights of franchisees at the end of their franchise agreements for example recognition for any contribution
Premium Franchising Marketing
you were the chief financial officer (CFO) of Southwest Airlines. Southwest leases some of its planes. Suppose the leases can be structured either as operating leases or as capital leases. Which type of lease would you prefer for Southwest? Why? Consider what would happen to Southwest s debt ratio if its operating leases in footnote 8 were capitalized‚ and the related liabilities recognized. Computing Southwests debt ratio two ways (operating leases versus reclassifying them as capital leases) will
Premium Pension Retirement Asset
1 CAPACITY UTILIZATION IN INDIAN AIRLINES Danish A. Hashim* Sir Ratan Tata Fellow Institute of Economic Growth Delhi. 110 007. INDIA. E-mail: danish_hashim@yahoo.com April 2003 Abstract The financial performance of the state -owned Indian Airlines has deteriorated since 1989- 90. The main reasons cited for the poor financial performance of Indian Airlines include: rising fuel prices‚ excess staff‚ serving uneconomic routes and increasing expenses on insurance. However‚ low capacity utilization
Premium Economics Costs Marginal cost