Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
Premium Research Scientific method Case study
QUESTION 1 Operations management must be managed properly in order to improve an organization’s productivity and profitability. In the Cadbury World case‚ several micro and macro processes are involved and those processes bring some impacts to Cadbury World. Thus‚ Cadbury World must possess a sustainable micro and macro processes to achieve the best outcome and performance. Micro processes that involved are easily to manage compared to macro processes because macro processes are hard to manage
Premium Management Operations management Flowchart
University Module 1 Case Assignment 1Course Number: OPM300Intro. to Operations Mgmt Professor: Dr. Nicholas BowersoxDate: 10 April 2013 | Operation management “the hard rock café” | | The Hard Rock Café has been able to not only survive the times but thrive and expand its company. From the changes in its menus to the sale of its trendy merchandise the company continues to stay at the top of the service industry. Continual improvement of its processes and sound management practices make this
Premium Management Supply chain management Operations management
Sunderland Business School Level: M Module: Operations Management Module Code: PGBM03 Module Leader: Tom Cuthbertson Issue Date: 26th July 2011 Return Date: 16th August 2011 Contribution to Module Assessment 100% This is an individual assignment. Work submitted must adhere to the University policy on Cheating‚ Collusion and Plagiarism. Introduction If Marketing’s function is to identify the needs of customers‚ then it is Operations Management which has the role of providing the required
Premium Management Strategic management Marketing
Research Project | New Zealand Natural Ice Cream | | Operations Management Operations Management Executive summary The paper concentrates on studying operation management of ‘New Zealand Natural Ice Cream’in terms of its demand forecasting and inventory management strategies. The purpose is to improve the efficiency of the operation network. For doing so‚ qualitative data are researched and analyzed to reflect the current operation of the shop. Then‚ various demand forecasting‚ based on
Premium Inventory Forecasting Supply chain management
Case chapter 10: Wolf Motors. 1: What recommendations would you make to John Wolf with respect to structuring the supplier relationship process for the Wolf Motors dealership network? Recommendations for Wolf Motors in order to be able to structure their supplier relationship process are: ❖ They should consider a centralized materials management system to study‚ calculate and make the decisions on what will be bought for each of the 4 dealerships instead of allowing each dealer to
Premium Supply chain management Inventory Supply chain
Chapter 1 Operations and productivity 1. Why should one study operations management? We study OM for four reasons. We study how people organize themselves for productive enterprise. We study OM because we want to know how goods and services are produced. We study OM to understand what operations managers do. We study OM because it is such a costly part of an organization. Productivity can be measured in a variety of ways‚ such as by labor‚ capital‚ energy‚ material usage‚ and so on. At Modern
Premium Management Forecasting Planning
Industrial revolution to internet revolution Operations Management involves the design and management of an organization’s systems and processes. Here‚ organizations will be focusing on the creation and delivery of products and services. This includes such functions as capacity planning‚ inventory management‚ logistics management‚ production planning and control‚ resource allocation and total quality. Career opportunities exist in consulting‚ manufacturing‚ retailing‚ service organizations and government
Premium Bank Industrial Revolution Online banking
would occur‚ as they always seemed to be moving from one operation to another. Additionally‚ there had been recent quality assurance issues as two orders were returned because of the number of defective parts. A company’s overall performance depends on how well its core and supporting processes function within the firm. Increased coordination and effort by every area to understand the needs of the clients combined with a proper operations strategy will yield desirable outcomes for the external
Premium Process management Manufacturing ISO 9000
ETO Case Study Analysis Seligram Incorporation‚ Electric Testing Operations (ETO) previously measured two components of cost: direct labor and manufacturing overhead. The existing cost system is very simple. Burden was grouped into a single cost pool that was combined with each of the testing rooms as well as the engineering burden costs related to software and tooling development and the administrating costs of the department. The total burden costs was then divided by the sum of testing and
Premium Depreciation Costs Cost