(b) [i] Naive The coming January = December = 23 [ii] 3-month moving (20 + 21 + 23)/3 = 21.33 [iii] 6-month weighted [(0.1 17) + (.1 18) + (0.1 20) + (0.2 20) + (0.2 21) + (0.3 23)]/1.0 = 20.6 [iv] Exponential smoothing with alpha = 0.3 [v] Trend Forecast = 15.73 + .38(13) = 20.67‚ where next January is the 13th month. (c) Only trend provides an equation that can extend beyond one month 4.23 Students must determine the naive forecast for the four months
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Summary 1 Name of the book: Operations management for competitive advantage 11th edition. Section# 1: Operations Strategy and Managing Change Chapter# 2: Operations Strategy and Competitiveness The first section of this chapter explains the meaning of operations strategy. It includes a brief introduction to operations strategy with a historical example about the scenario of the post-World War II era. The second section is divided into three sub-sections: competitive dimensions‚ the notion
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MODULE 01 QUESTIONS With Answers Module | Type | Numbers | Pages | Module 1 | Discussion questions | 1‚3‚6 | 35-36 | | Problems | 1‚2‚5‚9‚10 | 36-38 | | Problems | 1-4 | 57-58 | 1. Can a factory be fast‚ dependable‚ flexible‚ produce high-quality products‚ and still provide poor service from a customer’s perspective? Yes‚ if a customer’s needs are not considered and does not influence strategy development‚ an organization could be delivering the wrong service or product. Even though
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Test Bank for Marketing Management 14th Edition Part 1 Top of Form ________ is the study of how individuals‚ groups‚ and organizations select‚ buy‚ use‚ and dispose of goods‚ services‚ ideas‚ or experiences to satisfy their needs and wants. A) Target marketing B) Mind mapping C) Consumer activism D) Consumer behavior E) Product differentiation Which of the following would be the best illustration of a subculture? A) a religion B) a group of close friends C) your university D) a fraternity
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IMPORTANT THEORY QUESTIONS IN OPERATIONS MANAGEMENT 1. Define productivity. How can it be measured? How can the productivity of an organization be increased? 2. What is the transformation process? Explain the transformation process in a restaurant. 3. How is a job shop different from the batch production process? 4. What are the differences between manufacturing and service operations? 5. What are the characteristics of a good product design? 6. What is service capacity? Which strategies
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Chapter 1 Introduction to Operations Management True/False 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. Answer: False Page: 4 Difficulty: Easy 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. Answer: True Page: 4 Difficulty: Easy 3. Companies are either producing
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3101 MSOM 1st in-class Group Assignment (Ch 1 and Mod A) Q1) Lake Charles Seafood makes 450 wooden packing boxes for fresh seafood per day‚ working in two 10-hour shifts. Due to increased demand‚ plant managers have decided to operate three 8-hour shifts per day instead. The plant is now able to produce 650 boxes per day. (2-points) i. Before the change in work rules‚ the company’s productivity = boxes/hour ii. After the change‚ the new productivity level = boxes/hour iii. Based on the changes
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Chapter Management Theory: Essential Background for the Successful Manager Major Questions the Student Should Be Able to Answer 2 Overview of the Chapter 3 Lecture Outline 4 Key Terms Presented in the Chapter 32 Lecture Enhancers 34 Critical Thinking Exercise 36 Homework Assignment 37 Management in Action Case Study 39 End of Chapter Self-Assessment 41Error: Reference source not found Legal/Ethical Challenge 42 Group Exercise
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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1. Why should one study operations management? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. • Operations Management is one of the three major functions of any organization‚ and it is generally related to all the other business functions. All organizations market (sell)‚ finance (account)‚ and produce (operate)‚ and it is important to know how the Operations Management activity functions. Therefore‚ we study
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