CHAPTER 1 – Operations and Productivity Learning objectives Define operations management Explain the distinction between goods and services Explain the difference between production and productivity Compute single-factor productivity Compute multifactor productivity Identify the critical variables in enhancing productivity What is operations management? Production – the creation of goods and services Operations Management – activities that relate to the creation of goods and services through
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BA365 Intro to Operations Management Question 1 a) A hospital emergency room averages 50 patients per shift. A shift is 8 hours long‚ and the average patient requires 20 minutes in the exam room. 8*60/20 =24 would equal the number of patients for a 8 hour shift Average number of patients=50 b) Discuss whether you think a 30% capacity cushion is appropriate for a hospital emergency room. What factors would consider when setting this cushion? A 30%cushion
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There are various factors that affect the communication process. Among many of the factors some are very important and play a very important role throughout society‚ cultural‚ ethical and individual ways of perspective and communication. Throughout life people have and/or will be faced with the challenge of playing out these roles in society. For example‚ there are different cultures around the world. In some culture women are to be covered up at all times and are married off to as trade for cattle
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Journal of Operations Management 20 (2002) 121–134 The service concept: the missing link in service design research? Susan Meyer Goldstein a ‚ ∗ ‚ Robert Johnston b ‚ JoAnn Duffy c ‚ Jay Rao d a Department of Operations and Management Science‚ University of Minnesota‚ 321 19th Avenue S‚ Minneapolis‚ MN 55455‚ USA b Warwick Business School‚ University of Warwick‚ Coventry CV4 7AL‚ UK c Gibson D. Lewis Center for Business and Economic Development‚ Sam Houston State University‚ Huntsville
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University of British Columbia Sauder School of Business COMM 399: Logistics and Operations Management Problem Set 1 1. Solution: (a) Some ideas that you can expand on: • • • • Organizational barriers Business culture undervalues operations Top managers often uninterested in operations Lack of “ownership” of operations (b) Some ideas that you can expand on: • Identify and break constraints • Make the special case the norm • Rethink critical dimensions of work (c) Yes‚ even though it may
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Chapter 1 The Investment Environment Outline Learning Goals I. Investments and the Investment Process A. Attributes of Investments 1. Securities or Property 2. Direct or Indirect 3. Debt‚ Equity‚ or Derivative Securities 4. Low- or High-Risk Investments 5. Short- or Long-Term Investments 6. Domestic or Foreign B. The Structure of the Investment Process 1. Suppliers and Demanders of Funds a. Government b. Business c. Individuals 2. Types of Investors Concepts in Review II. Types of Investments
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Finance | | | | | | | | | | Course Project - Part 1 - Task 1: Assessing loan options for AirJet Best Parts‚ Inc. | | | | | | | | | | | | | | | | Question 1: | APR (given) | EAR (calc) | | 2nd ICONV | | | | | | National First | 3.25 + 6.75 = 10% | 10.25 | | NOM = 10% | | | | | | | | | | C/Y = 2 (semiannual) | | | | | | | | | | EFF = 10.2500 | | | | | | | | | | | | | | | | | | | | | | | | | | Regions Best
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1. Yes people are an organization’s most valuable asset. Achieving success depends on an organization’s ability to manage human capitol. If talented and valued employees leave a business‚ they take their human capitol with them and any investment the company has made in these people is lost. 2. My list of people-related concerns would include different cultures‚ employment laws‚ business practices‚ and the safety of employees and facilities abroad. 3. Corporate social responsibility and sustainability
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Operations management 1. One of the improvement initiatives that helped to win the Sunderland plant a new model was a four-year programme. It started eight years before the new model was due to start production. Why do you think it takes eight years for initiatives like this to come to fruition? Definition Operations management focuses on carefully managing the processes to produce and distribute products and services to its users. A great deal of focus is on efficiency and effectiveness of
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Dante’s Inferno: The Ninth Circle The book Inferno‚ by Dante Alighien‚ was written in the 14th century. Dante Alighien was born in Florence‚ Italy around 1265. He is considered to be “the Supreme Poet” of the Italian language and his works the Commedia are the single greatest literary works composed. The Commedia is split up into three different sections: Inferno‚ Purgatorio‚ and Paradiso. The Inferno is Dante’s account of traveling through hell. He separates hell into nine different levels‚ each
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