concern among the service providers especially banks. Banks have their own way of managing their relationships with the customers. However‚ the perception of customers on CRM practices among banks should also be taken into consideration. Here in this paper‚ effort is given to study the comparative perception of SBI customers and other nationalised banks customers’ in the issue of CRM practices. It is observed that the approach of CRM by SBI and other nationalised are to some extent same and one but the
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Vidic and Burton (2010) assessed the impact of an 8 week goal setting programme on the confidence of six women tennis players using a quasi-experimental pretest-posttest study design. The experiment focussed on setting long‚ intermediate and short term goals to bring about improvements in the players
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(TCO 1) Historical research involves four main tasks. Analyze refers to the task of (Points : 2) locating primary sources to learn the facts. asking questions like "Who created the source and why?" analyzing all the available primary sources and judging which is the most accurate. distributing the new findings to the world. 2. (TCO 2) What event marked the beginning of World War II? (Points : 2) The Nazi-Soviet Pact. The German invasion of Poland
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ICTS AS ENABLERS OF DEVELOPMENT: A MICROSOFT WHITE PAPER December 2004 EXECUTIVE SUMMARY Information and communications technologies (ICTs) are transforming societies and fueling the growth of the global economy. Yet despite the broad potential of ICTs‚ their benefits have not been spread evenly. Indeed‚ using ICTs effectively to foster social inclusion and economic growth is among the key challenges facing policymakers today. As one of the world’s leading ICT firms‚ Microsoft brings a unique
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Oligopoly in Telecommunications Industry in Malaysia By Siaw Fong Fong P-GSM0017/14 A Term Paper Submitted for ADW 614 Managerial Economics In Partial Fulfillment of the Requirements for the Degree of Master of Business Administration Prepared for Dr. Tajul Ariffin Masron Universiti Sains Malaysia Graduate School of Business Penang May 2014 Table of Content Abstract Oligopoly & Game Theory Malaysia Telecommunications History Current Situation in Telecommunications
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POOR PRODUCTIVITY IN DESCO: PROBABLE SOLUTIONS 1.0 INTRODUCTION Dhaka Electric Supply Company (DESCO) has been a trendsetter in Bangladesh electric supply company since its inception since incorporated under the company act in 1994. Over the last decade DESCO actually rose to a new standard – moving beyond electric supply co. to win mindshare of clients‚ users‚ shareholders‚ business partners and communities where we work and live. DESCO was constituted to provide uninterrupted & stable
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OULU BUSINESS SCHOOL Anila Kiran Andrea Zambrano Advanced Auditing TERM PAPER Department of Accounting January 2013 2 Table of contents 1. INTRODUCTION ....................................................................................................................... 3 LITERATURE REVIEW ............................................................................................................ 4 2. 3. RESEARCH QUESTION AND HYPOTHESIS ................................
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EVENTS MANAGEMENT Resource Guide Glenn Bowdin UK Centre for Events Management Leeds Metropolitan University August 2003 Published by the Learning and Teaching Support Network (LTSN) for Hospitality‚ Leisure‚ Sport & Tourism Resource Guide: Events Management Resource Guide in: Events Management CONTENTS Introduction ....................................................................................................................................... 5 Teaching Events Management
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_Toc368496885 \h 7References PAGEREF _Toc368496886 \h 8 AbstractThis paper focuses on five major areas of security issues on the Internet. Security concerns relate useful information to the average web surfer at home. There are tips on safeguarding one’s security and privacy over a network connection‚ plus some definitions of typical security problems individuals will come into contact with. The second focus of this paper includes the initial internet security measures. It will discuss the early
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APPROVAL SHEET This thesis here to attached entitled business operation of Taj Mahal Shawarma and Biryani House in Dagupan city prepared and submitted by Group I‚ Class period 1 o’clock to 2:30 o’clock pm Tuesday and Thursday in partial fulfilments for the course of bps 07 (project feasibility and business research)‚ has been examined from July to October and it is found to be acceptable in content in form and is hereby approved. _______________________________ __________________________
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