Module B: International operations management Case: Benihana of Tokyo Case Preparation: 1. 2. 3. 4. 5. What are the differences between the Benihana production process and that of a typical restaurant? Examine the production system in detail. (Try and draw a simple process diagram). What are the major design choices which generate operating efficiencies? What is the process flow at Benihana? How many customers can the restaurant process and what is this as cash flow? What role does the
Premium Restaurant Dinner Process management
CONTENTS ABSTRACT INTRODUCTION TO WEGMANS AND OPERATION MANAGEMENT COMPETITIVENESS FORECASTING PRODUCT AND SERVICE DESIGN PROCESS SELECTIONS AND FACILITY LAYOUT MANAGEMENT OF QUALITY/ QUALITY CONTROL AGGREGATE PLANNING AND MASTER SCHEDULING MRP AND ERP INVENTORY MANAGEMENT JIT AND LEAN OPERATIONS SUPPLY CHAIN MANAGEMENT CONCLUSION REFERENCES Abstract: Wegmans is a dominate presence in the supermarket industry on the east coast. There are many attributes
Premium Management Balance sheet Strategic management
Operations Management: Why are operations the most vulnerable sector of any company when considering CSR? I. Introduction As globalization continues‚ the earth ’s natural processes transform local problems into international issues along with the development of international commercial activities. Few communities are being left untouched by major environmental issues and social problems. As one of the most active and influential elements of the human society‚ the business world has been
Premium Corporate social responsibility
OPERATIONS AND LOGISTICS MANAGEMENT Submit: 18/08/2008 TABLE OF CONTENTS Introduction…………………………………………………………………………… 03 Executive Summary…………………………………………………………………… 04 Operations strategy……………………………………………………………………. 05 Operations competitive dimensions…………………………………………………… 06 Capacity……………………………………………………………………………….. 07 Location……………………………………………………………………………….. 08 Total Quality Management……………………………………………………………. 09 Flexibility……………………………………………………………………………… 11 Conclusion……………………………………………………………………………
Premium Management
19.1.a Operations Management Operation Management is a key business area that deals with production of the company. The production and post sales service are two important aspect that measures the efficiency of the business operation which monitors the resource utilized in meeting the customer expectation. The operation management governs the resource utilization to company profits by managing an efficient use of little resources and managing to produce the goods to the customer satisfaction. In
Premium Management
What is service operation management? Covers the activities‚ decisions and responsibilities of operations managers in service organizations Responsible for: Service operation some of organizations resources (equipments‚ materials‚ staff‚ technology‚ whatever account 4 large proportion of organization’s total assets) customers(clients‚ patients) ‘processing’ their customers goods and services delivered to customers • From the customers’ perspective‚ service is the combination of the customers’
Premium Operations management Management
Analysis of the article Operations-based Strategy by Hayes and Upton. This article explains how operations-based strategy can be used to attack or defend competition. There are examples of companies that successfully used an operations strategy to beat competition and also companies who failed to use an strategy and were attacked by their competition. It must be noted that these strategies are hard to formulate and companies do not come up with these strategies overnight. Instead‚ these strategies
Premium Strategic planning Strategy Competition
global sales as reported were 23.1 billion. It took long time and careful planning for Ikea to offer sophisticated products to customers at reasonable price. According to slack operation (2010) management deal how company manage its operation production and sales being two important part of it. Ikea embracing the idea of operation management creates and implements strategies in a way that the requirements of the customers and satisfied in optimum level. This report shows how IKEA thought being an outsder
Premium IKEA
students to the concept of a manufacturing strategy and the changes in manufacturing which are associated with a change in strategy. The case provides an effective vehicle for teaching this and also for the concept of integrating all aspects of operations. Discussion Questions 1. What objectives should be adopted in manufacturing with respect to cost‚ delivery‚ quality‚ and flexibility? 2. How should the objectives in manufacturing be achieved though process‚ organization‚ equipment‚ work
Premium Management Marketing Supply chain
Melissa EMS 150 Nov. 16‚ 2010 Safe Ambulance Operations In this paper‚ I will discus the importance of safety while driving an ambulance and the recommendations set forth by North Carolina for ambulance driving. I will also cover the North Carolina laws regarding ambulances‚ and the frequency of ambulance accidents including on the job injuries and deaths. Ambulance safety is not something that most new EMT’s are taught in their classes‚ it is something that they learn while in the field
Premium Driving Patient Driver's license