Assesment activity Manage operational plan Assignment Introduction My name is Joan Simon‚ I am 26 years old and I am an employee of the company called Bigsport.com which is an on-line store specialised in selling football clothes and equipment. I have just been promoted to the position of sales manager and now I have 13 people to look after (eight sales representatives‚ two key account managers and three merchandisers). Planning and monitoring system First of all I will have to meet my team
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Operational Management Chapter 1: Strategy and competitiveness OM (Operational Management) is use to create customer value through effective processes in both product and service-based organization. Core competence A bundle of skills that enable a firm to provide the greatest level of value to its customers in a way that is difficult for competitors to match and that provides for future growth. Core competences are embodied in the skills of the workers and in the organisation. They are developed
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McDonald’s India was incorporated as a wholly owned subsidiary – McDonalds India Pvt Ltd (MIPL) in 1993. In April 1995‚ the wholly owned subsidiary entered into two 50:50 joint ventures. The first with Connaught Plaza Restaurants (Mr Vikram Bakshi) to own and operate the Delhi restaurants‚ and Hardcastle Restaurants (Mr Amit Jatia) to own and operate the Mumbai outlets. This marked the beginning of an incredible era in the international McDonalds timeline. It was the beginning of remarkable growth‚ lengthy
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Operational Plan (Unit 6) (This section of the plan should contain: 1. Information about your products or services including how and where your products or services are produced‚ production techniques‚ quality control‚ customer service‚ inventory control‚ and product development; Strategy and Implementation Summary In order to place emphasis on exceptional service‚ our main tactics are bi-monthly service training‚ employee recognition‚ and higher service employee to customer ratios. Our specific
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forecasting and simulation techniques such as Monte Carlo method are used in situations of high uncertainty such as market trends‚ next period ’s sales revenue‚ and traffic patterns. Also called decision science‚ management science‚ or operational research. Operational research‚ also known as operations research‚ is an interdisciplinary branch of applied mathematics and formal science that uses advanced analytical methods such as mathematical modeling‚ statistical analysis‚ and mathematical optimization
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OPERATIONS MANAGEMENT STUDY GUIDE PROGRAMME CREDIT POINTS NOTIONAL LEARNING TUTOR SUPPORT : : : : MBA Year 1 20 points 200 hours over 1 semester opman@mancosa.co.za Copyright © 2013 MANAGEMENT COLLEGE OF SOUTHERN AFRICA All rights reserved; no part of this book may be reproduced in any form or by any means‚ including photocopying machines‚ without the written permission of the publisher REF: OPS 2013 Operations Management TABLE OF CONTENTS Section Introduction 1 2 3 4 5 6
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McDonalds in Tecoma Being a resident of the Dandenong Ranges‚ I have seen first-hand the hard work and dedication of the protesters to the fast food chain McDonalds. Every morning on my way to and from school I drive through the small town of Tecoma where local residents are fighting against the construction of a McDonalds. These people are out rain‚ hail or shine outside the building site of Tecoma McDonalds holding signs that have catch phrases such as “burger off” and other slogans mocking the
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Operational Plan Organization structure The organization structure plan is to define departmental activities and responsibilities. This structure can brings order to hotel operation and ensure the hotel can run efficiently and effectively. Moreover‚ as our hotel is a small hotel with rooms less than 500 rooms and we only provide limited services‚ we will adopt the departmental structures of a limited-services hotel. In our hotel organizational structure‚ we have five departments including
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NATURE OF OPERATIONAL AUDIT • Also known as management audits and performance audits. • Conducted to evaluate the effectiveness and/or efficiency of operations. • Examinations of all or part of an entity to determine the degree of its operational efficiency‚ effectiveness and economy. • Also refers to the auditor’s study of business operations for the purpose of making recommendations about economic and efficient use of resource‚ effective achievement of business objectives
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This higher quality customer serv ice is subject to McDonald’s ability to actually produce faster. Without this ability ‚ McDonald’s ordering costs would be sky -high because the costs associated with ordering would be the loss of customers tired of ordering fast food that really isn’t fast. Second‚ JIT allows McDonald’s to adapt to demand a little bit better. Seemingly ‚ lower inv entory lev els would cause McDonald’s bigger problems in a higher demand because they wouldn’t hav e their safety stock
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