Journal of Operations Management 20 (2002) 419–433 Effective case research in operations management: a process perspective I. Stuart∗ ‚ D. McCutcheon‚ R. Handfield‚ R. McLachlin‚ D. Samson Faculty of Business‚ University of Victoria‚ P.O. Box 1700‚ Victoria‚ BC‚ Canada V8W 2Y2 Received 8 August 2001; received in revised form 26 October 2001; accepted 11 March 2002 Abstract Despite many calls for case-based operations management research‚ the successful publication rate of such articles
Premium Research Scientific method Case study
ust-In-Time (JIT) is a very simple idea but one that is essential in modern supply chain management. JIT sets out to cut costs by reducing the amount of goods and materials a firm holds in stock. JIT involves: producing and delivering finished goods ‘just in time’ to be sold partly finished goods ‘just in time’ to be assembled into finished goods parts ‘just in time’ to go into partly finished goods materials ‘just in time’ to be made into parts. The principle that underpins JIT is that production
Premium Supply chain management Supply chain Volkswagen
I Department of Business Administration Master Thesis Gaining Competitive Advantage through Customer Satisfaction‚ Trust and Confidence in Consideration of the Influence of Green Marketing Composed by: Ina Landua Glaciärvägen 23 80633 Gävle Personnummer: 820503-T043 Presented to: Dr. Aihie Osarenkhoe Jonas Kågström Handed in: 26th of May 2008 II Abstract Research Question/Purpose: Due to environmental legislation‚ economic influences and increasing concern about
Premium Marketing Environmentalism Customer relationship management
(individual work only and remember to always answer all parts of the question; in some cases you have up to 3 parts in 1 questions). Keep your answers short‚ max one paragraph per question. 1. What is Operation‚ what is Supply Chain; relate this to a product or service and provide some examples? Operations is the manufacturing and service processes that are used to transform the resources employed by a firm into products/services desired by the customer. Manufacturing takes raw resources and produces
Premium Part-time Supply chain management Process management
Contents Introduction 1 1. Key challenges that have become very significant to IKEA managers with regard to operations management 1.1 Changing Technologies 1.2 Continued Globalization of Markets 1.3 Changing Customer Expectations 1.4 Changing Job Designs 1.5 Quality Management 1.6 Global Manufacturing 3 3 4 5 6 6 7 2. Areas of operations management likely to to have the most impact on the success of IKEA
Premium Management
Assignment 1Course Number: OPM300Intro. to Operations Mgmt Professor: Dr. Nicholas BowersoxDate: 10 April 2013 | Operation management “the hard rock café” | | The Hard Rock Café has been able to not only survive the times but thrive and expand its company. From the changes in its menus to the sale of its trendy merchandise the company continues to stay at the top of the service industry. Continual improvement of its processes and sound management practices make this possible. Hard Rock
Premium Management Supply chain management Operations management
Role of operation managements within an organisation The Operation management is the activity of managing the resources which produce and deliver products and services. It is one of the core functions of any business. Operations function is the part of the organisation that is responsible for this activity. Every organisation produces some type of product or services so it has an operations function. However not all organisations call the operations function by its name. The people who have the
Premium Management
One day‚ the story says‚ America’s great essayist Ralph Waldo Emerson saw a farmer trying to pull a reluctant calf into a barn. The farmer had a rope halter on the calf and was pulling with all his strength‚ but the calf had all four hooves dug into the barnyard mud and wouldn’t budge. To be helpful‚ Emerson got behind the calf‚ put his shoulder to its rump‚ and began pushing with all his might while the farmer continued to pull at the other end. The calf only planted itself more firmly. As these
Premium Family Mother Parent
face-to-face customer service‚ and usually always has a building for their operations. A “brick and mortar” grocery has advantages and disadvantages compared to an online operation‚ like Theorganicgrocer.com. First of all‚ their major disadvantage is the overhead. The cost of property‚ insurance‚ taxes and staff is much higher for a “brick and mortar” operation than an online operation. The biggest advantage for a “brick and mortar” operation is customer security. To a customer‚ if a company has physical presence
Premium Value chain Management Supply chain management
Task 1 There are four product levels such as core product‚ facilitating products‚ supporting products and augmented products. Core product is a basic level of product selling to the consumer at every product and sells the benefits to the guest. Facilitating products are goods which are presented to guests can use for core product. As we can see that‚ core products require facilitating products but do not require supporting products. The difference between facilitating and supporting products is
Premium Pricing Marketing Hotel