STUDY OUTLINE FOR CHAPTER 1 INTRODUCTION TO Operations Management 1. Operations management deals with the design and management of products‚ processes‚ services and supply chains. It considers the acquisition‚ development‚ and utilization of resources that firms need to deliver the goods and services their clients want. 2. What are the three basic functions in business organizations? 1)operation‚ or product service knowledge 2) finance 3) marketing 3. A supply chain consists
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If the death rate is halved every three operations‚ practice may indeed make perfect. Learning curves The premise that people and organizations get better at their tasks as the tasks are repeated; sometimes called experience curves. Most organizations learn and improve over time. As firms and employees perform a task over and over‚ they learn how to perform more efficiently. This means that task times and costs decrease. Learning curves are based on the premise that people and organizations
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flexible operations. C) Low price leading to a need to excel at low cost. D) Reliable delivery leading to a need to excel at effective customer service. E) Speed of operations leading to a need to excel at efficient distribution. 4) There are four perspectives on operations strategy. The term ’emergent strategy’ is most closely associated with which perspective? A) Bottom-up perspective B) Market requirements perspective C) Operations resources
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Assistant Professor of Corporate Responsibility and the Executive Director of the Center for Responsible Business at the Haas School of Business‚ University of California‚ Berkeley. Her research focuses on developing and analysing companies’ CSR strategy‚ and its fit with their core business objectives‚ core competencies‚ and link to generating business and social value. She also looks at the correlation between gender and CSR‚ and using CSR as a hook to re-engage women with business‚ as mid- to
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Chapter 01 Introduction to Operations Management True / False Questions 1. Operations managers are responsible for assessing consumer wants and needs and selling and promoting the organization’s goods or services. True False 2. Often‚ the collective success or failure of companies’ operations functions will impact the ability of a nation to compete with other nations. True False 3. Companies are either producing goods or delivering services. This means that only one of the two
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7 Days Inn Case Analysis Questions 1. Based on Michel Porter’s views on operations strategy‚ please analyze how 7 Days Inn obtains competitive advantages by determining the portfolio of services through the vertical cutting approach. The traditional situation in hotel industry is that‚ the more you pay‚ the higher quality you get. But actually‚ most of the businessman just needs a comfortable bed and a hot water in bath. The vertical cutting approaches make this available and the price is
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The Jungle by Upton Sinclair was published in 1906. It quickly became popular and soon influenced the health and immigration laws that he currently have today. Because of this book‚ organizations like the USDA‚ FDA‚ FSIS‚ and CFSAN. In The Jungle the Rudkus family moves to the United States of America from Lithuania. Jurgis quickly finds a job at a meat packing company. After some time‚ they buy a house and go into a great debt that they can’t pay. Ona’s boss Phil Connor forces Ona into having sex
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The American Dream within The Jungle The Jungle is the account of an immigrant who discovers the American Dream can only be a fable under America’s capitalist system. Upton Sinclair wrote the novel after spending some weeks working in the meat packing industry‚ basing many of the events and conditions described in the novel on the notes he took firsthand. "[The Jungle] is remembered as a stomach-turning exposé of unsanitary conditions and deceitful practices in the meat packing industry; as such
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Introduction In this assignment the author is going to be explaining what public health is and describing the key aspects of public health strategies. P1 Public health is all about preventing disease and prolonging life through the use of promotions of services which are provided by the government to ensure the publics health. The NHS is an example of a service which is provided for the public for their health by the government. The official definition of public health is ‘the science and art of
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Operational Information Management in Strategy and Operations: A Case of Air Asia to venture into Regional and International Markets 1.0 Introduction This study was intended to analyze the electronic marketing strategy on a selected budget airline based in Malaysia‚ Air Asia which aims to identify its potential future market segments. The study also explore on how current information systems strategy adopted by the Air Asia‚ in which could help the company to strengthen its position as a leading
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