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    1. Why is it important for Arnold Palmer to get a patient’s assessment of health care quality? Does the patient have the expertise to judge the health care he/she receives? Arnold Palmer Hospital primarily focuses on providing quality health care to their patients; seeking feedback from patients helps the hospital in knowing customer’s expectations which is important in improving their services. If customer expectations are not met‚ the hospital should be thinking about the ways to improve their

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    New Product Development at HPM Company Background • HPM Industries is a privately owned company established in 1925. Its core business is in the design‚ manufacture and distribution of electrical wiring accessories such as electrical power plugs‚ power outlets and light switches. • The company had its origins in button production‚ when Ruth Simon’s parents (Ruth is the wife of the current chief executive officer‚ Peter Simons) started HPM in the button-moulding business. • In 1948 they

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    DISSERTATION TOPICS - School of the Built Environment You will find below‚ a long but not exhaustive topic list which reflects the main areas of academic interest and expertise found amongst staff in the Surveying group. You may already have a clear idea about what you want to research‚ but in order to help you through this process of topic selection‚ we have developed the list below. For your own benefit you are strongly advised to choose from this list‚ but if you wish to research a different

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    PGBM03 - Operations Management PGBM03 - Operations Management Domino’s Pizza Module Leader: Dr. Tie Xu Module Tutor: Tom Cuthbertson Name: Mohammad Junaid Iqbal Student ID: 099025265 Programme: MBA Finance Date: 16th January 2012 Words: Domino’s Pizza Module Leader: Dr. Tie Xu Module Tutor: Tom Cuthbertson Name: Mohammad Junaid Iqbal Student ID: 099025265 Programme: MBA Finance Date: 16th January 2012 Words: (2012-2013) (2012-2013) Table

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    Homework Assignment #3 : Quantitative Problem Set 2 Group 6 Q 7.3(Car Rental Company) m= 50 | (hour) | a | 2.4 | CVa | 1.000 | p | 72.0 | CVp | 0.333 | a. The average number of SUVs parked = 50cars × (1 – 60%) = 20cars * Utilization = p / ( a × m) = 72.0 / (2.4 × 50) = 60% b. 1) Analysis of process : a. Calculate Utilization b. Calculate Revenue 2) The daily revenue of this company increase from 2‚400 to 2‚640. (Revenue increases about 240)

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    OPERATIONS AND LOGISTICS MANAGEMENT Submit: 18/08/2008 TABLE OF CONTENTS Introduction…………………………………………………………………………… 03 Executive Summary…………………………………………………………………… 04 Operations strategy……………………………………………………………………. 05 Operations competitive dimensions…………………………………………………… 06 Capacity……………………………………………………………………………….. 07 Location……………………………………………………………………………….. 08 Total Quality Management……………………………………………………………. 09 Flexibility……………………………………………………………………………… 11 Conclusion……………………………………………………………………………

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    1. ------------------------------------------------- Consider a firm with a daily demand of 100 units‚ a production rate per day of 500 units‚ a setup cost of $200‚ and an annual holding cost per unit of $10. Suppose that the firm operates 300 days per year. How many units of inventory must their storage area be able to hold? ------------------------------------------------- Answer | | close to 975 | | | close to 980 | | | close to 1095 | | | close to 1224 | | | close to 1225 | 5 points

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    Indian Institute of Management Kozhikode Course Outline Course Title : Service Operations Management (SOM) Course Code : SM05-06 Credits : 2 Term : Quarter-II (25 March- 30 June 2013) Year : 2013-14 Faculty : Prof. S. Venkataramanaiah __________________________________________________________________________ Introduction & Objective(s): Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together constitute nearly 75% of

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    Final Exam This exam is to be completed as an individual assignment. Each question is from a corresponding chapter. For example‚ question 1 is from Chapter 1 and so on. Write 2-3 paragraphs for each of the four questions you choose to answer. In addition to your textbook‚ you should use and cite at least one other credible source and/or case study for each of the four questions you answer. 1. Select two of the "principles of communication" explained in your text. For each of your chosen

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    II S tandard d eviation o f weekly d emand SKU service level WC219 $0.15 13‚000 WC008 1.20 22‚500 WC916 3.25 400 WC887 0.41 6;200 WC397 4.65 12‚300 WC654 2.10 350 WC007 0.90 225 WC419 0.45 6‚500 WC971 7.50 2‚950 WC713 1 200 1‚500 9 0 p ercent C urrent o n-hand inventory 3 5 calculators Scheduled receipts 2 0 c alculators Backorders Exhibit 12.13 ABC D ata f or Problem 3 3.75 calculators

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