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    Homework 4- Chapters 13 and 14 Due October 21‚ 2014 You have to work in your group. Individual efforts will not be graded. Chapter 13- Statistical Quality Control Problems 2‚ 6‚ 7‚ and 9 pages 339-341 and of the 14th edition textbook ( If you do not have the 14th edition‚ you may use a copy of these two pages available in the pdf file on BB in the same location you found this document). 2. The cost of quality would increase in order for the supplier to do a quality check on the customer’s

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    quality of a restaurant? Customers judge the quality of restaurants through a set of standards‚ its decore‚ design‚ layout ‚ food‚ menu‚ poesies and services. 2. Indicate how and why each of these factors is important to the successful operation of a restaurant: a. Customer satisfaction: As we all know that customers come first‚ so if we reached to satisfy our customers we will build a strong customer base an

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    Caroline Walsh BADM 3601 – Operations Management Assignment # 4
Due: Monday November 12th ‐ 5:00 PM (a)  A study‐aid desk manned by a graduate student has been established to answer student’s questions and help in working problems in your OM course. The desk is staffed eight hours per day. The dean wants to know how the facility is working. Statistics show that students arrive at a rate of four per hour‚ and the distribution is approximately Poisson. Assistance time averages 10 minutes‚ distributed

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    would occur‚ as they always seemed to be moving from one operation to another. Additionally‚ there had been recent quality assurance issues as two orders were returned because of the number of defective parts. A company’s overall performance depends on how well its core and supporting processes function within the firm. Increased coordination and effort by every area to understand the needs of the clients combined with a proper operations strategy will yield desirable outcomes for the external

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    PLC (ELICO) Awash Tannery For the Course Production /Operations Management (MBAd 632) (Educational Visit Report) Submitted To Tadesse Negash (PhD) Prepared by ABERAHAM MELSE MEKURIA ABERA MESFINE TELILA MERGIA BAYISSA TADESSE BIRU TENA H/MARIAM WOSSEN HAILU August 2013 Addis Ababa‚ Ethiopia ACKNOWLEDGEMENT We are strongly indebted to our instructor of production and operations management Dr. Tadesse Negash for his intimacy with us‚ continuous

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    Ch3 – O.M 1) Strategic decisions are those which: A) Only involve senior managers B) Require the input of external consultants and management accountants. C) Seek to move the whole organisation towards its overall long-term goals D) Define the position of a business unit with respect to its operational capabilities 2) The determination of performance priorities is normally influenced by: A) The specific needs of the company’s customer

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    Unit-4 Secondary objectives of materials management: secondary objectives are limited in number or in scope as primary objectives. Since they represent the materials management contribution to the achievement of primary objectives of some other departments‚ they can vary widely from industry to industry. 1. Reciprocal relations: when a company deliberately buys as much as possible from its own customers it is said to practice reciprocity. 2. New materials and products: engineering and manufacturing

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    Centre for Continuing Education Executive MBA (OIL & GAS Management) Semester II YEAR: 2013 SESSION: January Assignment – 1 For Operations & Material Management (MBCQ 722D) (To be filled by the student) Name: _______________________ Sap No/Regn No: _______________________ Section A (20 Marks) Write short notes on any four of the following 1. Production management functions 2. The era of scientific management 3. Optimal criteria for selecting a plant location 4.

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    certification? a. it is a prerequisite for ISO 9000 certification b. it indicates a higher level of adherence to standards than ISO 9000 c. it is only sought by companies exporting their goods d. it deals with environmental management 8. Total Quality Management emphasizes a. the responsibility of the Quality Control staff to identify and solve all quality-related problems b.

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    One of the new drives is the effective supply chain management which brings customer satisfaction and profitability. Many retailers especially supermarkets and grocery stores use different strategies in order to achieve an effective supply chain management. Faced with predictable variability‚ a company’s goal is to respond in a manner that balances supply with demand to maximize profitability (Chopra & Meindl‚ 2013: 247). Inventory management is the activity of planning and controlling accumulation

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