What is service operation management? Covers the activities‚ decisions and responsibilities of operations managers in service organizations Responsible for: Service operation some of organizations resources (equipments‚ materials‚ staff‚ technology‚ whatever account 4 large proportion of organization’s total assets) customers(clients‚ patients) ‘processing’ their customers goods and services delivered to customers • From the customers’ perspective‚ service is the combination of the customers’
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Product Design The products that will be made out of the given components are corrective lenses for eyeglasses. The product will have the following features: a. Corrects near-sightedness or far-sightedness‚ whichever may be the case‚ through varying curvatures of the lenses‚ for different grades b. May be rectangular or circular in overall shape c. Around 1.5 inches in length‚ 1 inch in width d. Clear and transparent‚ not dark Considering that the finished goods (lenses) are very
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of Production and Operations Management IIBM Institute of Business Management Examination Paper Production and Operations Management Subject Code-B107 MM.100 Section A: Objective Type & Short Questions (30 marks) This section consists of multiple choice & Short Notes type questions. Answer all the questions. Part one questions carry 1 mark each & Part two questions carry 5 marks each. Part One: Multiple choices: 1. Production and Operations Management concerns itself
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productivity and knowledge by 50% Operations management- the science and art of ensuring that goods and services are created and delivered successfully to customers. Planning Directing Controlling Organizing Government regulations- California 2006 Increase mpg standard for all vehicles or pay fine Lots of hybrids sold but companies that didn’t have hybrids couldn’t sell (gm‚ ford‚ Chrysler) Why is operations management important Heart of organization Operations are task that create value
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FUNCTIONS OF MANAGEMENT Planning It is the basic function of management. It deals with chalking out a future course of action & deciding in advance the most appropriate course of actions for achievement of pre-determined goals. According to KOONTZ‚ “Planning is deciding in advance - what to do‚ when to do & how to do. It bridges the gap from where we are & where we want to be”. A plan is a future course of actions. It is an exercise in problem solving & decision making. Planning
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Operations Management is concerned with creating efficient resources for the overall planning‚ scheduling and control of activities that are involved in making finished goods and services. "Operations management focuses on carefully managing the processes to produce and distribute products and services" (McNamara‚ 1999). What is ethics? According to the Merriam-Webster Dictionary‚ it is "a set of moral principles and values." It is a discipline one must deal with when determining what is right
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South Africa Post code / Zip: 1724 Telephone No: +27720338157/+27110390572 Email Address: jacob@arasa.org.na Date: 13/07/2012 Course Name Edexcel BTEC Level 7 Diploma in Strategic Management and Leadership Tutor Name Clive Findlay Assignment Name: Unit 6 Assignment: Strategic Quality Systems Management PLEASE NOTE: YOU SHOULD INCLUDE THIS INFORMATION with EVERY ASSIGNMENT. Table of contents Content Page Section 1 4 Section
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Polytechnic University of the Philippines Sta. Mesa‚ Manila College of Accountancy ACCO3073 – Production and Operations Management ANALYSIS OF OPERATIONS MANAGEMENT OF HONDA MOTORS CO.‚ LTD by Emmanuelle Jan G.Selloria Ayessa Faye G. Sibayan Arnie C. Talanay Joanna Marie A. Tambis BSA‚ 3-4D Professor Maria Luisa U. Oliveros Company Name Honda Motor Co.‚ Ltd. Head Office 1-1‚ 2-chome‚ Minami-Aoyama‚ Minato-ku‚ Tokyo 107-8556‚ Japan Tel: +81-(0)3-3423-1111
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Student Laboratory Guide Write-up: Comprehensive History With your “patient” assuming the role of a client‚ conduct a comprehensive history. History Biographic Data Date: 10/04/2013 Initials only: L.C. Gender: M Race: H Date of Birth: 04/15/1972 Age: 42 Marital Status: married Historian quality : Good Occupation: Aircraft mechanic Source of Data: Patient Reason for Seeking Care/Presenting Problem: Present Health Status Anemia Asthma Artery Disease Osteoarthritis
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world around the organization • Robust strategic thinking and planning process • Great decision making Strengths Weaknesses • Widened field of vision for organization • Help to identify new strategies to face possible scenarios that could occur in UPS future • Guide future investment decisions as by living in the future through scenarios‚ there is a better‚ more enhanced and impactful view of the world in both the short and long run. • Foster robust strategic planning‚ thinking‚ and process •
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