1 Introduction to Operations Management McGraw-Hill/Irwin Copyright © 2007 by The McGraw-Hill Companies‚ Inc. All rights reserved. Learning Objectives § § Define the term operations management Identify the three major functional areas of organizations and describe how they interrelate Compare and contrast service and manufacturing operations Describe the operations function and the nature of the operations manager’s job § § 1-2 Learning Objectives § Differentiate between
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OM CHAPTER 1 GOODS‚ SERVICES‚ AND OPERATIONS MANAGEMENT DAVID A. COLLIER AND JAMES R. EVANS OM‚ Ch. 1 Goods‚ Services‚ and Operations Management ©2009 South-Western‚ a part of Cengage Learning 1 Chapter 1 Learning Outcomes learning outcomes LO1 Explain the concept of operations management. LO2 Describe what operations managers do. LO3 Explain the differences between goods and services. LO4 Describe a customer benefit package. LO5 Explain three general types of processes
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com 1-1 JOW 365E – INTERNATIONAL MANAGEMENT E Book :Deresky‚ H. (2011). International Management: Managing Across Borders and Cultures‚ 7ed.‚ Prentice Hall‚ NJ. EVALUATION CRITERIA: Paired Assignment 2 Continuous Assessment - 20% 20 % Final Examination - 60% Copyright ©2011 Pearson Education‚ Inc. publishing as Prentice Hall Assignment Find a partner. Case study : Canada Timber : Negotiating with the Japanese Deadline : 01 April 2015 Allocation of marks: Question 1 to question
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Chapter 1 Discussion Prabir K. Bagchi‚ Professor 1. Opera:ons management is the set of ac:vi:es that creates value in the form of goods and services by transforming inputs into outputs. TRUE 2. Customer interac:on is oEen high for manufacturing processes‚ but low for services.
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ASIAN LEARNING CENTER-PAJO BRANCH High School Department CHAPTER I THE PROBLEM AND ITS SCOPE Rationale Students who are always late in class not only lose valuable instruction for themselves‚ they also disturb class‚ interfere with lessons in progress‚ and disrupt other students’ concentration. As schools try to meet state and federal requirements of No Child Left Behind‚ student academic achievement becomes a crucial part of that standard. However‚ schools are faced with challenges that may hinder
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CHAPTER 1 THE PROBLEM AND BACKGROUND OF THE STUDY Introduction Grades in the realm of education are standardized measurement of varying levels of comprehension within a subject area. Grades are the measurement of student’s capabilities and to determine their strengths and weaknesses. This also serves as a tool which purpose is to determine the students’ strengths and weaknesses. It is important to use a grading system which helps teachers and school to determine the capabilities
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1. Why should one study operations management? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. • Operations Management is one of the three major functions of any organization‚ and it is generally related to all the other business functions. All organizations market (sell)‚ finance (account)‚ and produce (operate)‚ and it is important to know how the Operations Management activity functions. Therefore‚ we study
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Assignment 1 1.) Please write me a paragraph explaining your understanding of the difference between the terms "production management" and "operations management". In the past‚ operations dealt primarily with manufacturing industries. The operations process within manufacturing industries deals with the inputs of raw materials‚ energy‚ labor‚ and capital which then are transformed into finished goods. Production management is the planning/organizing/management of systems related primarily to
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Operations Management ASSIGNMENT 1: HARD ROCK CAFE: OPERATIONS MANAGEMENT IN SERVICES From the Global Company Profile of Hard Rock which is mentioned in the text‚ we can see that Hard Rock Café is a food & entertainment business chain that is into cafes‚ hotels‚ casinos‚ live music venues‚ a venue for view a collection of legendary music memorabilia‚ and a store to buy their brand of merchandise. They are a business that is currently running successful with the help of over 400 employees who strive
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TRAVEL AGENCY OPERATIONS The operations department is the core of the travel agency business. It is primarily engaged in the efficient and effective delivery of the organization’s service as agents of travel suppliers. The operations department functions are: 1. Counter counseling 2 .Reservations 3. Fare calculation 4. Ticketing 5.Documentation Personels: Manager Travel counselors or counter staff Travel supervisor Reservations and ticketing officers Document supervisor Liaison officer Counter
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