Indian Institute of Management Kozhikode Course Outline Course Title : Service Operations Management (SOM) Course Code : SM05-06 Credits : 2 Term : Quarter-II (25 March- 30 June 2013) Year : 2013-14 Faculty : Prof. S. Venkataramanaiah __________________________________________________________________________ Introduction & Objective(s): Manufacturing‚ service and agriculture are the major economic activities in any country. In India‚ manufacturing and services together constitute nearly 75% of
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STUDY OUTLINE FOR CHAPTER 1 INTRODUCTION TO Operations Management 1. Operations management is… 1) Operations management is the management of systems or processes that create goods and/or provide services. 2. What are the three basic functions in business organizations? 2) 1) Finance 3) 2) Operations 4) 3) Marketing 3. A supply chain consists of 4. What is meant by the term value-added? The value-added is the difference between the cost of inputs and the value or
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Production and Operation Management Cheng Guoping Chapter 1 Introduction 1. Production System 2. Production and operations in the organization 3. Function and jobs of POM 4. Decision Making in POM 5. The emergence of production and operation management 1. Production System Production and operation management (POM) is the management of an organization ’s production system‚ which converts input into the organization ’s products and services. 1.1 Production system model Inputs
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Review of the Related Studies & Literature Title: The Factors that Affect the Drop-Out Rate of Students Students drop out for many reasons. Sometimes‚ Study is not their number 1 priority in his/her life. Some incident that causes their drop out is their behavior. One of the most important is student engagement‚ which includes students’ active involvement in academic work. Rumberger (2008) In addition‚ drinking alcohol‚ smoking and taking drugs can affect their attitude. Having friends who
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Five forces model for Vietnam beverage industry 1. Bargaining Power of Buyers * . Tran Quy Thanh‚ chairman of Tan Hiep Phat Beverage Group‚ said Viet Nam’s annual per capita consumption of soft drinks rose sharply in recent years‚ from three litres in 2007 to 23 litres at present. Muhtar A. Kent‚ chairman and CEO of the Coca Cola Company‚ said that soft-drink consumption in Viet Nam was about a quarter of the global average. He said that beverage companies were jumping into the market because
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2/21/2014 EM 502 OPERATIONS MANAGEMENT INTRODUCTION Middle East Technical University 1 Department of Industrial Engineering 06531 Ankara / Turkey General Information • Textbook: Operations Management by Heizer and Render‚ Prentice Hall‚ 10th Edition‚ 2010. • Grading – Midterm Exams (2) 60% – Final (Comprehensive) 20% – Case Studies (2 or 3 – team work) 20% Middle East Technical University 2 Department of Industrial Engineering 06531 Ankara / Turkey 1 2/21/2014 Outline • • • • • • • •
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Contents: * Introduction * Literature review: * The ‘four Vs’ of processes * Operations strategy * Operations performance objectives * Operations improvement * Findings * Discussion * Conclusion * Abbreviations * References | Introduction Operation management is changing‚ having increasing importance and central role in today’s businesses‚ effective operation management increases the potential to boost revenues‚ reduce costs and help in providing future competitive
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Operations Management in Business Table of Contents Introduction..............................................................................................................................3 LO 1 LO1.1 Explain the importance of operational management.......................................................4 LO1.2 Explain the need to produce safely; on time; to cost; to quality and within the law......6 LO1.3 Explain the link between operations management and strategic planning...........
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operations-management notes (no 1) by professor zubin_____________________________________________________________________________________________ sub-functions of ’operations’ function in a large manufacturing organisation in a manufacturing company operating in a ‘gala’ of an ‘industrial estate’ with one proprietor‚ one supervisor and 10 workers … § the proprietor is the hr manager‚ purchase manager‚ the marketing manager and the finance manager § the supervisor is the stores manager‚ the production
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questions‚ diagrams if needed‚ and data tables that should be addressed in a formal lab report. The intent is to facilitate students’ writing of lab reports by providing this information in an editable file which can be sent to an instructor. Exercise 1: Viewing Prepared Slides Questions A. Identify the following parts of the microscope and describe the function of each.
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