Chapter One ~ Operations and Productivity • POLCA (plan‚ organize‚ lead‚ control‚ achieve) • Suppliers → Inputs → Process → Outputs → Consumers (SIPOC) • 3 functions to create goods and service: o Marketing o Production/operations o Finance/accounting • Why Study OM? o Learn how people organize themselves for productive enterprise o Learn how goods/services are produced o Understand what operations managers do o OM is a costly part of an organization • Productivity= Units produced or
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The Laffer curve‚ named after the economist Arthur Laffer‚ is a curve that demonstrates the trade-off between tax-rates and tax-revenues (Wanniski 1978). It is used to illustrate the concept of taxable income elasticity‚ the idea that a government can maximise the revenue by setting the tax rates at an optimum point. This curve can be traced back as far as 1844 to a French economist Jules Dupit who in 1844 found similar effects as Laffer did (Laffer 2004). Dupit also saw tax revenues rising from
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(A) 2 A-I: Operations Management at Daimler Mercedes-Benz 2 Quality & Material Management 2 Speed 4 Dependability and Flexibility 6 Cost 6 A-II: Process Management at Daimler Mercedes-Benz 7 Types of Daimler Mercedes-Benz customers 7 Advanced Design Process 8 The Body and paint Shop (Raw Materials and Workers job commitment) 9 The Assembly Line 10 Customer Service Strategy 11 Inventory Management 13 Purchasing and Supply Chain Management 14 The Process Chart 15 A-III: Lean Management in Mercedes
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1. Why should one study operations management? Operations Management is the set of activities that creates value in the form of goods and services by transforming inputs into outputs. • Operations Management is one of the three major functions of any organization‚ and it is generally related to all the other business functions. All organizations market (sell)‚ finance (account)‚ and produce (operate)‚ and it is important to know how the Operations Management activity functions. Therefore‚ we study
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1. The R&D department is planning to bid on a large project for the development of a new communication system for commercial planes. The accompanying table shows the activities‚ times‚ and sequences required: |Activity |Immediate Predecessor |Time (weeks) | |A |- |3 | |B |A |2
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Factor Rating (Facility Location) Example-01 A manufacturer of garments is actively considering five alternative locations for setting up its factory. The locations vary in terms of their advantages to the firm. Hence‚ the firm requires a method of identifying the most appropriate location. Based on a survey of its senior executives‚ the firm has arrived at six factors to be considered for final site selection. The rating of each factor on a scale of 1 to 100 provides this information. Further
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Operations Management Task 1 Case Study: Prêt a Manger 1) Importance operations management for prêt a manger Operations management is imperative for any business organizations since it controls the heart of any corporation- its operations. Operations management is management of designing‚ operating and improving systems that are responsible for creating and delivering the organization’s main products and services. Akin to the marketing and financial management‚ operations management
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terms "production management" and "operations management". In the past‚ operations dealt primarily with manufacturing industries. The operations process within manufacturing industries deals with the inputs of raw materials‚ energy‚ labor‚ and capital which then are transformed into finished goods. Production management is the planning/organizing/management of systems related primarily to manufacturing industries. Nowadays‚ our economy handles the production of goods as well as the production of
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Hanze University International business School Daniel Prieto MBA 2008/09 Operation Management: Dell 1 Introduction Dell is a technological sales company which performs their business in the whole world as is possible to see in the following diagram. With a net revenue of $61‚133‚000‚000 is the second largest computer manufacturer company in the word and the number one in United States. Dell focuses on Business to Business(B2B) and Business to Consumer(B2C) commerce to satisfy their business
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nonalcoholic beverage segment of the commercial beverage industry is highly competitive‚ consisting of numerous companies. These include companies competing in multiple geographic areas‚ as well as businesses that are primarily regional or local in operation. Competing products include numerous nonalcoholic sparkling beverages; various water products‚ including packaged flavored and enhanced waters; juices and nectars; fruit drinks and dilutables (including syrups and powdered drinks); coffees and
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