LEADSTAR COLLEGE OF MANAGEMENT AND LEADERSHIP TUTOR MARKED ASSIGNMENT (TMA) FOR OPERATIONS MANAGEMENT ASSIGNMENT WEIGHT: 50% STUDENT NAME Abreham Kelile Kaba ID LMBA0013/2014 BACTH 1ST Part I: Multiple Choice Questions (1 point each) Choose the best answer from the following Questions _C__Q1.One advantage of Just-in-Time (JIT) Management of stock is _____a. It reduces the need to plan and organize _____ b. it removes the need for delivery Quality Control _____ c. it reduces the cost of holding
Premium Design New product development Manufacturing
Introduction Toyota is Japan’s biggest car company and the second largest in the world after General Motors. It produces an estimated eight million vehicles per year‚ about a million fewer than the number produced by GM. The company dominates its home market‚ with about 40% of all new cars registered in 2004 being Toyotas. Toyota also has a large market share in both the United States and Europe. It has significant market shares in several fast-growing South East Asian countries. The - 1 -company
Premium Toyota Hybrid electric vehicle Toyota Production System
Thornton’s operations Analysis of strategic capability Thornton operates in a very volatile industry made up not only of fast moving consumer goods but one in which the consumer tastes and preferences continue changing continuously. Using Deal and Kennedy’s structure‚ the industry operates in one that has rapid feedback and low risk because of the fast moving nature of the goods. Effectively handling this kind of market according to Morden (2004) requires two elements which are a persistent management
Premium Strategic management
it supplies over 3‚500 product lines. Goals of HPM: To effectively compete in the most challenging market that is continually evolving. To improve its product development process in an increasingly fast-paced‚ globalized market. Strategy: Use innovation and technology to differentiate itself in the market Concentrate on using the latest technology in both its new products and new manufacturing processes Problem • There has been a change in the length of the product
Premium Product management New product development Product life cycle management
SINGAPORE TOURISM BOARD ANNUAL REPORT 2011/2012 SINGAPORE TOURISM BOARD ANNUAL REPORT 2011/2012 SINGAPORE TOURISM BOARD ANNUAL REPORT 2011/2012 Vision and Mission 3 Chairman’s Message 4 Chief Executive’s Message 5 Board of Directors 7 Management Team 11 Corporate Governance 12 Singapore Tourism: Competing at a New Level 17 Tourism Sector Performance: Another Outstanding Year in Singapore Tourism 18 Greater Value Creation 22 Understanding
Premium Board of directors Singapore Tourism
Learnings from Singapore Airlines Case Study This document focuses from the perspective of teachings from class 1 of Marketing. The teachings of the class 1 are: Value for the customers‚ customer satisfaction‚ marketing approach‚ profit making at a superior service and building relationship with customer Singapore airlines goal is service excellence at a profit. Service excellence is achieved by providing a value for the
Premium Marketing Customer service Management
AGUILA RECOVERY MANAGEMENT INC. #5 East Capitol Drive Cor. Sta Rosa St. The Praxedes Place Bldg. Brgy Kapitolyo Pasig City Trunk line Number (02) 634-6758 / 636-3238 EMAIL : rojh.aguila@armcollections.com January 7‚ 2013 MPA 0004 - 12 Ms. Virginia F. Ladao 107 A 7th Ave. East Rembo Makati City Re: Metrobank Visa Card: 4055987627435005 Dear Ms. Virginia‚ This is to inform you that your request for payment
Premium Credit card Payment
Business Strategy – BAD 4013 – SUMMER 1999 Case Study Southwest Airlines I. Strategic Profile and Case Analysis Purpose The mission of Southwest Airlines is dedication to the highest quality of customer service delivered with a sense of warmth‚ friendliness‚ individual pride‚ and company spirit. Twenty-seven years ago‚ Rolling King‚ owner of floundering commuter airline‚ and Herb Kelleher‚ King’s lawyer‚ got together and decided to start a different kind of airline that would provide a short-haul
Premium Airline Southwest Airlines Low-cost carrier
Service Strategy McGraw-Hill/Irwin Copyright © 2011 by The McGraw-Hill Companies‚ Inc. All rights reserved. Learning Objectives Formulate a strategic service vision. Discuss the competitive environment of services. Describe how a service competes using the three generic service strategies. Explain what is meant by qualifiers‚ service winners‚ and service losers. Discuss the competitive role of information in services. Explain the concept of the virtual value chain and its role in service
Premium Bank Commercial bank Service system
Operations in a Restaurant Prof. Christian Terwiesch Operations in an Emergency Room Prof. Christian Terwiesch Operations from the Perspective of the Customer Prof. Christian Terwiesch Four Dimensions of Performance Cost Quality ▪ Efficiency ▪ Product quality (how good?) ▪ Process quality (as good as promised?) Variety Time ▪ Customer heterogeneity ▪ Responsiveness to demand Important for - Performance measurement - Defining a business strategy Prof
Premium Management Productivity