Basic layout types The chapter describes four basic layout types. Remember though‚ at the end of doing this the chapter does make the point that most layout types are hybrids of two or more of these four basic types. Nevertheless it is important to understand each of them so that their advantages and disadvantages can be identified. Fixed position layout Unusually‚ in a fixed position layout the resources travel to the product or customer rather than the other way round. Several examples are mentioned
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Key operations questions Chapter 1 Operations management ➤ What is operations management? ➤ Why is operations management important in all types of organization? ➤ What is the input–transformation– output process? ➤ What is the process hierarchy? ➤ How do operations processes have different characteristics? ➤ What are the activities of operations management? Chapter 2 Operations performance ➤ Why is operations performance important in any organization? ➤ How does the operations function incorporate
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Source: Honda Motor Company Introduction If any operation wants to understand its strategic contribution it must answer two questions. First‚ what part is it expected to play within the business - that is‚ its role in the business? Second‚ what are its specific performance objectives? Both these issues are vital to any operation. Without an appreciation of its role within the business‚ the people who manage the operation can never be sure that they really are contributing to the long-term success
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research findings in this study‚ Carrefour outperformed competitors on the basis of economical value; that is‚ to lessen customers’ monetary and nonmonetary (e.g.‚ time and effort) expenditures. Until recently‚ Carrefour opened a shopping- mall-type hypermarket that‚ unlike traditional
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PROCESS CHOICE Characteristics of project‚ jobbing‚ batch‚ flow‚ and process production systems‚ with examples for each. Project‚ jobbing‚ batch‚ flow and process production are the process types used in manufacturing. The figure below shows the trade off between volume and variety of outputs. In choosing one of these systems‚ high volume means low variety and high variety means low volume. (see figure 1) Project processes - The essence of project processes is that they are all different‚ so
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Introduction Enhance the customer services has been widely discussed and a wealth of concepts is at hand . Customer service is an integral part of our job and should not be seen as an extension of it . “Excellent customer service is the process by which your organization delivers its services or products in a way that allows the customer to access them in the most efficient ‚ fair ‚ cost effective and humanly satisfying and pleasurable manner possible .” (Vermeulen 2003) A company’s the most important
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AL-YAMAMAH UNIVARSITY An American Tragedy: How a Good Company Died CASE STUDY An American Tragedy: How a Good Company Died Zachary Schiller The Rust Belt is back. So say bullish observers as U.S. exports surge‚ long-moribund industries glow with newfound profits‚ and unemployment dips to lows not seen in a decade. But in the smokestack citadels‚ there’s disquiet. Too many machine-tool and auto parts factories are silent; too many U.S. industries still can’t
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also have a well-designed operation management(production/service) system. The most important key point to design an operation system Design of goods and services Managing quality Process and capacity Location strategy Layout strategy Human resources and job design Supply chain management Inventory management Scheduling Maintenance We will focus in this case on the layout factor and how it can improve the performance of the firm‚ since the work place layout is a source of competitive
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Process Types P. 101-108 Basic Concept Volume and variety affect process type; usually low variability goes together with high volume and vice versa. Other factors involved or affected are diversity and repetition as well as continuality or intermittency of production. The position in the volume variety matrix shapes the design and approach to managing activities. These approaches are called process types. Process Types Project Processes Discrete‚ highly customized products/goods
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Bibliography: Aheles‚ A. (2011‚ December 18). Route to bankruptcy: Uncontrollable market forces hurt american‚ but so did its actions. Retrieved from http://www.star-telegram.com/2011/12/16/3601197/american-airlines-bankruptcy.html Lewis‚ P. (2007). Managment challengers for tommorrow ’s leaders. (5e ed.‚ pp. 39-42 ‚90-92). Mason‚ Ohio: Tomson South-Western.
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