Make a reflection about the video “front desk first impression unprofessional segment” A front desk agent handles office duties for a company or office. Front desk agents greet visitors‚ answer phones‚ schedule appointments and‚ in some instances‚ provide security. Since the front desk agent is often the first person a visitor sees‚ she must be professional‚ courteous and able to provide the necessary assistance. But in this video you can clearly see that the man is very unprofessional in
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Introduction to Hospitality and tourism Lecture 1 Tourism : Activity of people taking trips away from home and the industry which has developed to cater to/support the needs of tourism. (does not include migrants‚ PR‚ illegal immigrants) History of tourism * Early travellers travelled for: 1) curiosity 2) food and hunting (survival) 3) trade (trade routes formed – silk
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Contemporary Issues Environmental threats Overpopulation Every 20 minutes‚ the world adds another 3‚500 human lives but loses one or more entire species of animal or plant life - at least 27‚000 species per year. ZGP July 1999 World population growth peaked at about two percent per year in the early 1960s. Latest population figures indicate that the rate of growth has slowed to 1.33 percent annually‚ equivalent to 78 million people a year. UNFPA 1999 The highest world population growth
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Guest Talk Summary on “Love Hong Kong‚ Love Ocean Park Campaign – Turn Threats into Opportunities” Speaker: Ms. Vivian LEE Position: Marketing Director – Sales & Marketing Division Name of Company: Ocean Park Corporation Date of Guest Talk: 5th February‚ 2013 The talk being delivered by Ms. Vivian LEE was indeed very rewarding for me‚ it’s as good as the one delivered by her boss‚ Dr Allan Zeman which I’ve attended not long ago. Background The Ocean Park (Park) unveiled a master
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found it to be very interesting. In fact I was excited to see so many different area and countries that are open to the hospitality and tourism category. I was surprised to see so many countries such as Jamaica‚ Peru‚ Asia‚ Korea and so many more. I really enjoyed these sites. I am definitely going to save the links to my favorites to further research all the different opportunities. World International. Travel and Tourism Internships in Australia Australia: Melbourne‚ Sydney Australia is
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the biosphere. Some‚ perhaps all‚ are close to tipping points that‚ if tipped‚ will result in irreversible change. And yet‚ no sense of urgency is apparent. If any one of the eight interactive crises passes a tipping point‚ it will probably act as a threat multiplier for the remaining crises. Both politicians and the average citizen believe that priorities can be established for these interactive crises‚ but such an option is not viable for a highly interactive system. Polls indicate that most people
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Jeramie Feenstra Richard De La Cruz Window 7 vulnerabilities Local Security Authority Subsystem Service There is a recently discovered vulnerability in the Local Security Authority Subsystem Service which can cause a denial of service attack if a hacker sends a packet containing malicious files during NTLM authentication. NTLM protocol refers to the Windows NT LAN Manager which is used to authenticate logons to PCs that are connected to the network. The security update provided by Microsoft includes
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Anyone can simply get on a computer and buy a ticket for the next day to go anywhere in the world he or she wants. Travel has never been faster or more convenient as it is today‚ and that convenience is what leads to tourism. Tourism is the largest industry in the world when all of its subgroups are combined; it is difficult to come up with one definition for tourism‚ but it can be looked at as: The commercial organization and operation of vacations and visits to places of interest‚ or as listed by
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HOSPITALITY STUDY NOTES Working in a socially diverse environment: * Hospitality means the friendly welcoming and entertainment of guests when you work in the hospitality industry‚ you are a representative of the organisation‚ and of the country. * Overseas visitors form their impression of a country by the way there are treated during their travel in their accommodation and the restaurants and cafes they visit. * You need to be able to convey the warmth and friendliness of welcome and
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(2003) describes an entrepreneurial opportunity as: “...a situation in which a person can create a new means-end framework for recombining resources that the entrepreneur believes will yield a profit. This definition of an entrepreneurial opportunity is useful in that entrepreneurial opportunities are about two things: something happening in the environment (resources) and something to do with the individual (creation‚ beliefs‚ recombination). Since opportunities are not always profitable the key word
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