1. What are the key challenges DELL should be concerned with as it enters the large-scale server market? (3 Points) Unlike PC market‚ the support service was more critical for server market since a problem in server even for a short time could cause serious problem in the customer’s business. Competitors such as Hewlett-Packard and IBM had begun offering variety support service aggressively to enhance the quality of their service. DELL‚ through a business model that focuses on direct PC sales‚
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Dell Case Study. 1. What is Dell’s strategy? What is the basis on which Dell builds its competitive advantage? Dell’s Strategy: The Company was focused on a simple idea of understanding the need of the customer and efficiently providing the most accurate Product that could satisfy the need. And this was done by direct selling cutting the role of middleman hence bringing a change in the Supply Chain. This meant that Dell knew the desire and need of the customer before any of its competitor
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Business Applications Supply Chain Management How Dell company managed its supply chain Done by student: Rawan Nizar Al-Am Class : C3 Semester : F12 svuonline.org @E-mail : Rawan_35554 Submission Date : 01-06-2013 Work Submitted to : Dr. Bassam Badran Table of Contents Dell’s process to improve its supply chain 3 Upstream‚ Downstream and internal of supply chain 3 Participatory actions 3 How to keep a supply chain active in Dell 4 References 4 Dell’s process to improve its
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Evaluation of Michael Dell’s Performance: In 1984‚ at the age of 19‚ Michael Dell founded Dell Computer with a simple vision and business conceptthat personal computers could be built to order and sold directly to customers. .Michael Dell was the youngest CEO at the age of 27 to head the fortune 500 Company. In his role as CEO‚ his performance was excellent. Through his innovative way for marketing computers‚ he guided Dell from a small‚ start-up company into a global leader in PCs and IT Products
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Dell is also one of the in the market setting the tone for horizontal structure communication. It has adopted Hofstede’s low power distance dimension. In the Retention‚ Acquisition‚ and Development account‚ communication involves much horizontal communication with lean hierarchy. The organization has been able to run much like an entrepreneur startup even though it has reached gargantuan size. The lean hierarchy is one of Dell’s key success factors because it creates more efficiency in the workplace
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market studies what customers want ‚ and then produces computers for stock‚ while Dell lets customers decide what components they want in their computer. Customers ordering via the telephone or ‚ increasingly ‚ via the Internet. In doing so‚ avoid Dell intermediaries becomes more cost carriers. Where competitors more trying to focus on creating services around the product ‚ thereby creating value for the customer ‚ trust Dell more on the customer already has the implementation knowledge required to do
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Procedures Dell has in Place to Ensure Ethical Behavior Dell Corporation has fostered a culture of integrity where employees thrive as they are proud to work in environment that adheres to the company values both legally and ethically and the laws of the countries where Dell conduct business. The company has established a Global Ethics and Compliance Office along with the “human resources department” and other internal partner organizations to achieve such an ethical environment. The first
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Dell is currently one of the top manufacturers of computers and can be considered a powerhouse of the computer industry that can also be found selling in any electronic stores in today’s market. A reason why Dell has such a reputation of success is because they have been known to pay close attention to every little detail that they put into their computers and the parts that go into them over the years since they started producing. However‚ mistakes can easily be made and failing to pay close enough
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1. Evaluate the attractiveness of the PC industry. In short‚ at the time of the Matching Dell case study the PC industry was essentially in a boom‚ and particularly in the United States. Steady growth and expansion continued from the first waves created in the mid-1970s by firms like Apple‚ and exploded in the 1980s with IBM’s first PC offering. Companies likely envisioned a huge potential for growth due to the fact that PC had become attainable as a household commodity‚ and was almost certainly
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was Dell’s working capital policy a competitive advantage? Dell had a policy of working with low inventory and it used to make inventory purchases based on the sale orders received. This led to following advantages: No obsolete goods. Defects in raw material manufacturers were easily weeded out. New technological up gradations can be easily set into the system before the competition turns over the existing inventory. Thus Dell had a first mover’s advantage in being abreast with latest technological
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