management and working under pressure are what distinguish leaders from normal people. I believe that an effective leader is the one who friendly‚ humble and an inspiration to people. The qualities of an effective leaders are not limited because the world is changing each second and its needs too. I can summarize the qualities I know and experienced some of them as the following: 1) communication skills- knowing how to say what you want in the simplest shortest ways. 2) diversity and multicultural mindset
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take to be a positive role model‚ to have leadership skills‚ to know how to run the show‚ manage others‚ and to be considered the “perfect supervisor”? John Kotter describes management and leadership as “two distinct‚ yet complimentary systems of actions in organizations.”(pg 2) Planning‚ budgeting‚ organizing/starting and controlling/ problem solving are the requirements for the management process according to Kotter.(pg.3) Kotter depicts the leadership process as: “(1) Setting a direction for the
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quality management history‚ gurus‚ TQM theories‚ process improvement‚ and organizational ’excellence’ The history of quality management‚ from mere ’inspection’ to Total Quality Management‚ and its modern ’branded interpretations such as ’Six Sigma’‚ has led to the development of essential processes‚ ideas‚ theories and tools that are central to organizational development‚ change management‚ and the performance improvements that are generally desired for individuals‚ teams and organizations. These
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2 Quality 3 Competitiveness 3 Why Quality Influence Competitiveness 4 Cost of Poor Quality 5 How Poor Quality Affects Competitiveness 5 Causes of Poor Quality 6 Man 6 Material 6 Machine 6 Management 6 Method 6 Environment 6 Case on Quality Failure 7 Quality Guru: Joseph Juran 8 Quality Failure 8 Toyota’s Recalls 8 Toyota’s Response 9 Implementation of Juran’s Teaching in Toyota 9 Quality Improvement 9 Quality Control 10 Methods to Overcome Poor Quality: Purpose
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Total Quality Management (TQM) is a management strategy that puts awareness of quality at the heart of all organizational processes. This is combined with a strong philosophy of lowering costs by eliminating waste and defects. So TQM can be described as a management system that aims at a continual increase in customer satisfaction while continually lowering real costs. The father of TQM was William Deming‚ an American college professor‚ author‚ and consultant. Deming played a major role in improving
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What is quality? Quality is a measure of how good and satisfying a product is to the consumer. The ISO standard explains quality as "the totality of features and characteristics of a product or service that bears its ability to satisfy stated or implied needs." Meaning that the quality of a product/service is defined in matter of the features it presents to the customer and the rate of satisfaction it is providing to its user/consumer. The quality depends not only on its features it depends on the
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Happy Rules to Life Life Happily ONE. Give people more than they expect and do it cheerfully. TWO. Marry a man/woman you love to talk to. As you get older‚ their conversational skills will be as important as any other. THREE. Don’t believe all you hear‚ spend all you have or sleep all you want. FOUR. When you say‚ ’I love you‚’ mean it. FIVE. When you say‚ ’I’m sorry‚’ look the person in the eye. SIX. Be engaged at least six months before you get
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In today’s workforce we are seeing more innovation‚ a change in business models and rapid growth of leadership capacity in various industries. Technology and new approaches toward culture have been challenging perceptions and breaking the glass ceiling to opportunities of leadership. Society has witnessed strong leadership from the likes of Oprah Winfrey‚ Hillary Clinton‚ Michelle Obama and Indra Nooyi to pave the way for women influencers around the world. For example‚ for the first time in
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Question 1 – Kaizen Philosophy Kaizen: Basic Concepts and key practices Kaizen is a Japanese philosophy based on gradual but ongoing and never-ending day-to-day improvement approach in all aspects of an organization‚ not only productivity. Literally Kaizen translates to English as “good change”‚ the true meaning of the word is continuous improvement implemented through positive step-by-step changes. For proper functioning Kaizen requires active participation from everybody at all levels in an organization:
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7103 ORGANISATIONAL LEADERSHIP (Individual Assignment – Part A & B) Name: Santhia a/p Marathamuthu Student ID: CGS 00700129 Tutor’s Name: Dr. Wardah Binti Mohamad BPOL 7103 – ORGANISATIONAL LEADERSHIP Content Page 1.0 Introduction & Background 2 - 3 2.0 Competencies 4 - 5 3.0 Characteristics and Traits 6 - 9 3.1 Characteristics of Dato’ Sri Abdul Wahid Omar 6 - 7 3.2 Traits of Dato’ Sri Abdul Wahid Omar 7 - 9 4.0 Leadership Concepts 10 - 13
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