THE SALES ORGANIZATION By: Vibhor Jain Key Terms Authority – the right to make decisions and carry out tasks Span of control – the number of people a superior is responsible for Chain of Command – the relationship between different levels of authority in the business Hierarchy – shows the line management in the business and who has specific responsibilities Delegation – authority to carry out actions passed from superior to subordinate Empowerment – giving responsibilities to people at all
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CASE ANALYSIS The case “Infosys’ Global Delivery Model” examines the global delivery model (GDM) of the leading India based software company - Infosys Technologies. Infosys used GDM as a strategic outsourcing tool and by using it; the company could take the work to the place where it could be best performed at lowest cost with minimum risk. GDM provided a superior value proposition at higher quality and lower cost. The major chunk of Infosys’ revenues was derived from GDM based application services
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Rohan Pradeep Pandit Financial Management – Project Report 12/2/2012 1 Infosys Table of Contents INTRODUCTION ............................................................................................................................ 2 Company Profile ....................................................................................................................... 2 Industry Overview................................................................................................
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Mr. Prashant Gupta is interested in investing in equity shares of Infosys and Hamdard. Infosys Technologies Ltd. (NASDAQ: INFY) which was started in 1981 by seven people with US$ 250. Today‚ it is a global leader in the "next generation" of IT and consulting with revenues of over US$ 4 billion. It offers span business and technology consulting‚ application services‚ systems integration‚ product engineering‚ custom software development‚ maintenance‚ re-engineering‚ independent testing and validation
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Infosys BPO- Operation strategy case analysis Table of Contents Introduction 3 Problem Analysis 3 Possible solutions 4 Case 1 : Dedicated resources for each queue 4 Case 2 : Common pool of resources for each stage 5 Case 3 : Dedicated resources for simple and complex processes 6 Case 4 : Common pool of all queues 6 Observations 7 Assumptions 7 Pricing strategy 8 Productivity Improvement Estimation 8 Recommendations 9 Action Plan 9 Introduction Indian BPO industry
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To begin‚ since the early 1930s the United States has been doing business nationally and internationally. Over time the business world has significantly advanced both technologically and the way a company conducts their processes. Even though the business world has become such an advanced process‚ companies are continually looking for ways to improve their business. Within one of the largest shipping companies in the United States called FEDEX; research will forecast a way to improve the company’s
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Management Summary: Management Role: * Supervise and manage the overall performance of subordinates in the shop. * Achieve business and organization goals‚ visions and objectives * Deal and make decision on dairy problems occurring in our shop. Marketing Role: * Creates and manages campaigns and promotions. * Build awareness and a favorable image for the shop. * Handle e-mail activity capability and Web activities including suggestive selling and awareness advertising.
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a poor job of investing it. As seen in services industries‚ ITES companies generally tend to have a very high current ratio (2+) due to less debts and more retained incomes. While all the three companies show high current ratios of over 2‚ Infosys has the highest current ratio of 3.28. DEBT TO ASSETS RATIO Long term financial strength or soundness of a firm is measured in terms of its ability to pay interest regularly or repay principal on due dates or at the time of maturity taking
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Flexibility in organization Flexibility is becoming a common world in the present world of work. Organisations find it essential to be flexible and to make its employees have the same mind set because they believe it can create organisational prosperity in terms of profit and competitive advantage. Functional flexibility is the requirement or expectation that workers will perform tasks beyond those strictly specified as their main role of function. This might entail ‘cross-working’ (performing
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Term and Definition | Examples from Anthem | 1. Why is the character or act condemned in Anthem? 2. Should it be condemned? Explain why/why not. | 1. Transgression: the breaking of law or oath | * Transgression of Preference: Equality chooses International 4-8818 as his friend * “The laws say that none among men may be alone‚ ever and at any time for this is the great transgression.” * Transgression of communication: Equality speaks to Liberty even though Liberty is from different
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