1.0 Introduction The aim of this report is to analyse two companies who have significantly different organisational structures. It will analyse the relationship between an organisations structure and culture and the effects on the business performance. Also the factors which influence an individual’s behaviour at work will be looked into. The two companies that will be focused on are: 1.1 British Telecom (BT) BT is a leading communications solutions provider serving customers throughout the
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structure run the business as per the requirement. The main function is business function and rest are support functions. Depending on the functions department forms. The sub departments or sub functions called verticals. The pyramid structure of organisational rule applies in all departments. Department or function is headed by department heads and verticals are headed by vertical heads who reports to department heads. In organisation like telecom‚ almost all company follows same structure. Bharti
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Unit 3: Organisations and Behaviour Assignment 1 An organisation is defined as a clearly bounded group (or groups) of people interacting together to achieve a particular goal in a formally structured and co-coordinated way. A hierarchy organisation is when employees are ranked at various levels within the organisation‚ each level is one above the other. A tall hierarchical organisation has many levels and a flat hierarchical organisation will only have a few. Flat Hierarchy http://limkokwingmba
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Methods used by Tesco to monitor if good customer service is taking place. If Tesco’s know how good or bad their customer service is then they can make improvements where appropriate. Since they are in such a competitive market they must monitor regularly and act fast on anything which needs improving. Tesco’s is such a big company it will be hard to monitor the customer service in all the stores‚ but an easy and efficient way of doing this is to use mystery shoppers. This is basically when a researcher
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Modernist seeks truths that are objective and honest. First and foremost‚ employing the use of electronic technologies such as surveillance can enlarge the managerial power where it is used to monitor the workers and keep track of their work behavior. (Volti Rudi
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Organizational Behaviour Part A-Essay 1.1 Compare and contrast different organizational structures and culture‚ such as the organisation structure and culture of BT and that of Ryanair. Organizational Structure defines how the position‚ power and responsibilities are allocated‚ controlled and coordinated‚ and how information streams between the different management levels. Many companies use a strong structure that lists all management positions and who is responsible for each task and
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Tesco PLC in India Many developing countries are emerging markets in which are attractive tons of foreign investors to participate. Like China‚ Russia‚ and Brazil‚ India is one of the most conceivably profitable places. However‚ in order to have a successful business in such markets‚ the investors have to consider many factors of those countries such as level of freedom‚ corruption‚ competition and risks. In this case‚ although India has restrictions on foreign direct investment (FDI) in retail
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« Critically evaluate the view that the only essential ingredient of a successful manager is the ability to handle people and relate in a caring and meaningful way to the individuals being managed » A manager is the person responsible for planning and directing the work of a group of individuals‚ monitoring their work and corrective actions when necessary. To be a successful manager is not that easy and ask certain competencies‚ the most important issue in management success is being a
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business draws its resources. Tesco is committed to conducting business in an ethical and socially responsible manner. This relates to all aspects of their business‚ treating employees‚ customers‚ suppliers and shareholders in a fair and honest manner and ensuring that there are constant and open channels of communication. Tesco has Codes of Ethics for its employees‚ which includes a policy on the receipt of gifts and a grievance procedure that covers employment issues. Tesco has a confidential telephone
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“The Evolution of Supply Chain Management in Retail Sector of Tesco and Analytical Study for the Period of 2005-2011” Chapter One: Introduction 1.1 Introduction Supply chain as a whole can be seen as the flow of water in a river: organizations located closer to the original source of supply are described as being ’upstream ’‚ while those located closer to the end customer are ’downstream ’. The flow of the whole river is being concerned. In other words‚ supply chain is a network‚ which
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